Operations Lead: Dental Office Manager

Aspen Dental; Bloomington (IL); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with match

Career development and growth

TAG U continuing education

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Bloomington, IL. This full-time role supports front-office operations, supervises non-clinical staff, and coordinates patient scheduling and insurance processing.

You’ll participate in an eight-week training program to ensure smooth practice operations and excellent patient experiences. Ideal candidates have strong communication, organizational, and data-driven capabilities, with a focus on teamwork and delivering

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication

Interpersonal skills

Analytical thinking

Organized

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) in Bloomington, IL. This full-time role supports front-office operations, supervises non-clinical staff, and coordinates patient scheduling and insurance processing.

You’ll participate in an eight-week training program to ensure smooth practice operations and excellent patient experiences. Ideal candidates have strong communication, organizational, and data-driven capabilities, with a focus on teamwork and delivering