Operations Lead: Dental Front Office Manager

Aspen Dental; Duluth (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Career development

Collaborative culture

Free learning TAG U

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, called an Operations Lead, to join a world-class dental service organization. You will complete an eight-week training program and supervise daily front office tasks to support patient care and practice operations.

Reporting to the Manager, you’ll oversee scheduling, insurance verification and payments, coordinate with the dental team, and ensure friendly, efficient service for patients across the practice.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Strong communication and interpersonal skills with the ability to build rapport with patients of diverse backgrounds.
• Demonstrate analytical thinking and a detail-oriented approach to data.

Responsibilities

• Provide superior patient service with compassion and care in line with patient needs and regulations.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options, verify insurance payments and collections to ensure quality of care.
• Under Manager direction, supervise daily non-clinical team tasks and priorities.
• Review data daily to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collections, balance nightly deposits and credit card processing.
• Handle additional tasks assigned by Manager.

Skills

Strong communication and interpersonal

Analytical thinking

Organized

Detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, called an Operations Lead, to join a world-class dental service organization. You will complete an eight-week training program and supervise daily front office tasks to support patient care and practice operations.

Reporting to the Manager, you’ll oversee scheduling, insurance verification and payments, coordinate with the dental team, and ensure friendly, efficient service for patients across the practice.