Operations Lead - Dental Office Management & Patient Care

0035 DESAI DENTAL ASSOCIATES DDS, PC; Mechanicsburg (Cumberland County); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental plan

Vision plan

401(k) with match

Career development

TAG U learning

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to oversee daily front office tasks and support patient care. You will complete an eight-week training program and work under the Manager to ensure smooth operations and excellent patient service.

The role emphasizes strong communication, organization, and data-driven oversight of scheduling, billing, and team coordination in a busy dental practice. Competitive benefits and a supportive culture are offered.

Qualifications

• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Report to the Manager and perform daily front office tasks to create lasting impressions and trust with patients.
• Participate in an eight-week training program to succeed in your role.
• Provide superior patient service with compassion and care in accordance with policies and regulations.
• Work collaboratively with the dental team to provide exceptional patient care.
• Consult with patients on treatment options, verify insurance payments and collections.
• Supervise and reinforce daily tasks of the non-clinical team.
• Review data daily to evaluate impact on the practice.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organized

Education

High school diploma

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to oversee daily front office tasks and support patient care. You will complete an eight-week training program and work under the Manager to ensure smooth operations and excellent patient service.

The role emphasizes strong communication, organization, and data-driven oversight of scheduling, billing, and team coordination in a busy dental practice. Competitive benefits and a supportive culture are offered.