Operations & Invoicing Specialist

LGG Industrial; Erie (Erie County); On-site; USD 21,000 - 30,000; Full time

Job summary

LGG Industrial is seeking an Operations Support specialist in Erie, PA to update order status and invoicing in our material and order management platforms. The role supports operations management on projects and maintains clear, structured records of platform updates.

The ideal candidate has 3 years of customer service experience, strong communication, and proficient MS Office skills. Evening or weekend shifts may be required, with on-site work and potential background checks.

Qualifications

• 3 years of customer service experience.
• High school diploma or equivalent.
• Ability to work nights and weekends as required.
• Reliable transportation is a must.
• Background checks and drug screening may be required.

Responsibilities

• Update order status information in material and order management platforms.
• Process invoicing in the systems and assist operations management with projects.
• Keep track of platform update requirements in a structured way.
• Handle non-technical orders and inform customers of delivery ETA.
• Provide support to customer service when needed.

Skills

Customer service

Communication

Math skills

MS Office

Computer skills

Education

High school diploma

Tools

ARIBA

Coupa

GEP portals

Job description

LGG Industrial is seeking an Operations Support specialist in Erie, PA to update order status and invoicing in our material and order management platforms. The role supports operations management on projects and maintains clear, structured records of platform updates.

The ideal candidate has 3 years of customer service experience, strong communication, and proficient MS Office skills. Evening or weekend shifts may be required, with on-site work and potential background checks.