Office Manager

Kitchen Tune Up Buffalo NY; Pittsburgh (Allegheny County); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Rapid growth in the market

Growth opportunities

Sales training and tools provided

Ongoing training and coaching

Job summary

Kitchen Tune Up Buffalo NY is looking for an Office Manager to handle customer interactions in our showroom. This role involves managing correspondence, billing, and providing support for our kitchen remodelers.

The ideal candidate will coordinate leads, prepare purchase orders, and maintain filing systems. Additionally, strong organizational skills and the ability to multitask are essential.

Compensation is $18 per hour, with opportunities for growth and ongoing training.

Responsibilities

• Coordinates walk‑in leads and disperses the leads as required.
• Coordinates quote tracking for salespeople and completes the quote log.
• Photocopies necessary items in job file for the sales team.
• Types purchase orders and submits for final approval.
• Maintains a payable processing system, matching vendor invoices.
• Audits cabinet acknowledgements against designer’s layout.
• Maintains central job filing system.
• Performs job invoicing and statement mailings.
• Closes out job files balancing contract price with received monies.
• Types necessary credit memos and maintains logs.
• Coordinates and mails thank you cards.
• Prepares sales commission reports for review.
• Enters and maintains all leads in the mailing list program.
• Types all letters and internal memos.
• Answers incoming phone calls and transfers them.
• Prepares all credit card receipts for deposit.
• Maintains adequate levels of literature inventory.
• Prepares monthly traffic and sales performance reports.
• Contacts builder accounts as a payment reminder.
• Helps host seminars, sales events or training programs.

Job description

Kitchen Tune-Up is seeking an Office Manager t to greet customers in our showroom. This valued team member handles all correspondence, billing, filing, and support duties for our busy team of kitchen remodelers.

Duties And Responsibilities

• Coordinates walk‑in leads and disperses the leads as required.
• Coordinates quote tracking for salespeople and completes the quote log for the franchisee/sales manager.
• Photocopies necessary items in job file for the sales team.
• Types purchase orders from purchase requisitions and submits them to the franchisee/sales manager for final approval for payment.
• Maintains a payable processing system, matching vendor invoices with purchase orders, codes each invoice, and submits them to the franchisee/sales manager for final approval for payment.
• Audits cabinet acknowledgements against the designer’s layout and pricing to check for errors and ensures that the production date given corresponds with the time frame required for installation.
• Maintains central job filing system.
• Performs job invoicing and statement mailings on a computer system.
• Closes out job files balancing contract price with monies received and establishes job gross profit for sales commission processing.
• Types all necessary credit memos, debit memos, and return authorizations for franchisee/sales manager’s signature and maintain appropriate logs.
• Coordinates and mails thank you cards as jobs are closed.
• Prepares sales commission reports for the franchisee/sales manager’s review and submits it for payment.
• Enters and maintains all leads in the computer mailing list program.
• Types all letters and internal memos.
• Answers incoming phone calls by the third ring and transfers them to the proper person.
• Prepares all credit card receipts for deposit.
• Maintains adequate levels of literature inventory and keeps literature holders stocked.
• Prepares monthly traffic report and submits it to the franchisee/sales manager.
• Prepares monthly sales performance report.
• Contacts builder accounts that exceed the new 30 terms by day 35 as a payment reminder. If the payment is not received by day 40, the franchisee/sales manager is notified.
• Helps host seminars, sales events or training programs as needed.
• Performs any other duties as required.

Why Work for Kitchen Tune-Up

• Rapid growth in the market
• Growth opportunities available.
• We are a high quality company with an excellent reputation. You will be selling custom projects in some of the nicest areas of our community.
• Sales training and all sales tools provided.
• Ongoing training and coaching provided.

Compensation: $18.00 per hour