Operations & Guest Experience Leader (Asst. GM)

Peachtree Group; Lone Tree (CO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Peachtree Group seeks an Assistant General Manager to oversee Front Desk, Housekeeping and Engineering operations, ensuring clean, safe surroundings and high guest satisfaction. You will manage expenses, monitor occupancy, and support front-of-house activities as needed.

The role includes scheduling, interviewing for team members, and maintaining front office systems with reporting. Strong commitment to safety and service is essential for success in this position.

Responsibilities

• Respond to guest requests, complaints and accidents at Front Desk, reservations, comment cards, letters or calls with courtesy and follow-up to guest satisfaction.
• Maximize room revenue and occupancy by reviewing status daily and monitoring variances and credit card reports.

Job description

Peachtree Group seeks an Assistant General Manager to oversee Front Desk, Housekeeping and Engineering operations, ensuring clean, safe surroundings and high guest satisfaction. You will manage expenses, monitor occupancy, and support front-of-house activities as needed.

The role includes scheduling, interviewing for team members, and maintaining front office systems with reporting. Strong commitment to safety and service is essential for success in this position.