Operations & Growth Leader

Lever, Inc.; Jackson (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401k Plan w/ Company Match

Paid vacation

Paid holidays

Job summary

The General Manager at Hiller leads the team to ensure exceptional service across customer care, finances, personnel, training and inventory. This role demands a proven leader who motivates staff, respects team members, and ensures 24-hour resolution of customer concerns.

As part of our family-owned culture, you will develop growth plans, manage budgets, and drive profitability while maintaining high standards of safety and compliance. A strong benefits package accompanies this opportunity.

Qualifications

• Minimum 10 years of experience in residential service operation.
• Bachelor's degree or equivalence in experience.
• At least one year as an operations supervisor, or 3 years team lead experience.
• Proven, consistent track record of meeting and exceeding revenue objectives.
• Experience in analysis of cost and forecast data to align with business unit objectives and goals.
• Experience with job costing as well as operations profit and loss.
• Knowledge of laws governing business and employment in the local area.
• Valid driver’s license, and approved to drive by Company’s insurance carrier.
• EPA certification preferred.
• License in the trade preferred.

Responsibilities

• Develop company vision and plan for growth.
• Supervise, guide and develop management team.
• Recruitment and contracting of company and project staff.
• Provide leadership and vision by assisting in the growth of the company.
• Maintain employee relations.
• Make sure all customers are satisfied, and any concerns are handled within 24 hours.
• Develop a budget.
• Daily financial analysis of key indicator numbers.
• Manage revenue and expenses to meet budget.
• Manage profitability to meet or exceed budget.
• Achieve growth goals as set forth in long-term strategic plan.

Skills

Leadership

Residential service operations

Revenue objectives

Budget management

Driver's license

EPA certification

Trade license

Education

Bachelor's degree or equivalent

Job description

The General Manager at Hiller leads the team to ensure exceptional service across customer care, finances, personnel, training and inventory. This role demands a proven leader who motivates staff, respects team members, and ensures 24-hour resolution of customer concerns.

As part of our family-owned culture, you will develop growth plans, manage budgets, and drive profitability while maintaining high standards of safety and compliance. A strong benefits package accompanies this opportunity.