Senior General Manager - Growth & Operations Leader

Hiller Plumbing, Heating, Cooling & Electrical; Pensacola (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

401k matching

Paid vacation/holidays

Weekly paychecks

Job summary

Hiller Plumbing, Heating, Cooling & Electrical is seeking a General Manager in Pensacola, FL to lead the team to successful outcomes across customer care, financials, personnel, training and inventory. This role requires a proven leader who motivates the team, earns respect, and drives performance.

You will develop company vision, supervise the management team, recruit staff, manage budgets, and ensure on-time resolution of client concerns.

Qualifications

• Minimum 10 years of experience in residential service operation.
• Minimum of Bachelor's Degree or equivalence in experience.
• At least one year as an operations supervisor, or 3 years team lead experience.
• Proven, consistent track record of meeting and exceeding revenue objectives.
• Experience in analysis of cost and forecast data to align with business unit objectives and goals.
• Experience with job costing as well as operations profit and loss.
• Knowledge of laws governing business and employment in the local area.
• Valid driver’s license, and approved to drive by Company’s insurance carrier.
• EPA certification preferred.
• License in the trade preferred.

Responsibilities

• Develop company vision and plan for growth.
• Supervise, guide and develop management team.
• Recruitment and contracting of company and project staff.
• Provide leadership and vision by assisting in the growth of the company.
• Maintain employee relations.
• Make sure all customers are satisfied, and any concerns are handled within 24 hours.
• Develop a budget.
• Daily financial analysis of key indicator numbers.
• Manage revenue and expenses to meet budget.
• Manage profitability to meet or exceed budget.
• Achieve growth goals as set forth in long-term strategic plan.

Skills

Leadership

Budgeting

Financial analysis

Team development

Recruitment and contracting

Strategic planning

Education

Bachelor's Degree or equivalent

EPA certification preferred

Trade license preferred

Job description

Hiller Plumbing, Heating, Cooling & Electrical is seeking a General Manager in Pensacola, FL to lead the team to successful outcomes across customer care, financials, personnel, training and inventory. This role requires a proven leader who motivates the team, earns respect, and drives performance.

You will develop company vision, supervise the management team, recruit staff, manage budgets, and ensure on-time resolution of client concerns.