Operations & Fan Experience Associate

Fanatics Betting & Gaming; Minneapolis (MN); On-site; USD 24,000 - 26,000; Full time

Job summary

Fanatics Commerce in Minneapolis seeks an Operations Associate to deliver fan-focused service and support through bold execution. You will engage fans on the sales floor, process transactions via POS, and help maintain stockroom standards while representing the Fanatics brand.

Ideal candidates bring retail or hospitality experience, strong communication, and the ability to work a flexible schedule including events and home games. Join a fast-paced team driving exceptional fan experiences.

Qualifications

• Must be at least 18 years of age and have retail or customer service experience.
• Ability to work evenings, weekends, holidays and events, with reliable attendance.
• Strong communication, interpersonal and teamwork skills.
• Able to stand, walk, lift up to 25 pounds and maintain a professional appearance.

Responsibilities

• Greet fans, ask questions and make shopping recommendations to enhance the experience.
• Process sales transactions via the Fanatics POS system and maintain standards.
• Collaborate across teams to support brand and fan-centric services.
• Identify opportunities to improve processes and respond quickly in a fast-paced environment.

Skills

Retail experience

Customer service

Communication skills

Teamwork

Flexible schedule

Education

High school diploma

Job description

Fanatics Commerce in Minneapolis seeks an Operations Associate to deliver fan-focused service and support through bold execution. You will engage fans on the sales floor, process transactions via POS, and help maintain stockroom standards while representing the Fanatics brand.

Ideal candidates bring retail or hospitality experience, strong communication, and the ability to work a flexible schedule including events and home games. Join a fast-paced team driving exceptional fan experiences.