Fan Experience Retail Associate

Fanatics Collectibles; Madison (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Fanatics Commerce is seeking a Retail Associate to deliver exceptional fan experiences. You will greet fans, make personalized recommendations, process sales, and maintain clean, organized sales floors and stockrooms.

In this fast-paced environment, you will contribute to a positive brand image, collaborate with team members, and support game-day operations and special events as needed.

Qualifications

• Must be at least 18 years old.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to stand, walk, bend, and move throughout shifts; lift up to 25 pounds.

Responsibilities

• Greet fans and assist with shopping to ensure a positive experience.
• Make recommendations based on observations and conversations with fans.
• Process sales transactions via the Fanatics POS system.
• Maintain professional appearance and represent the Fanatics brand.
• Identify opportunities to improve processes and fan experiences.

Skills

Customer service

Communication

Teamwork

Flexibility

Reliability

Education

High school diploma or equivalent

Tools

POS System

Job description

Fanatics Commerce is seeking a Retail Associate to deliver exceptional fan experiences. You will greet fans, make personalized recommendations, process sales, and maintain clean, organized sales floors and stockrooms.

In this fast-paced environment, you will contribute to a positive brand image, collaborate with team members, and support game-day operations and special events as needed.