Operations Enablement Lead - Scale & Compliance

Affirm; Houston (TX); On-site; USD 146,000 - 225,000; Full time

Benefits offered by this job

Health care coverage

ESP P - Employee stock purchase plan

Job summary

Affirm is seeking a hands-on, data-driven leader to drive scalable, compliant servicing experiences across our Operations organization. You will define and execute strategies to enable efficient servicing while delivering exceptional outcomes for customers and merchants.

As a manager in the Operations Enablement team, you will own team strategy and deliver a portfolio of cross-functional initiatives with measurable business impact, partnering with Product, Engineering, and Compliance to ensure

Qualifications

• 7+ years of experience in program management or product operations in large-scale/global ops.

Responsibilities

• Own and lead cross-functional programs aligning with servicing strategy and OKRs.

Skills

Program management

Operations leadership

Strategic planning

Cross-functional collaboration

Education

Six Sigma Certification

Project Management Certification

Design Thinking Certification

Job description

Affirm is seeking a hands-on, data-driven leader to drive scalable, compliant servicing experiences across our Operations organization. You will define and execute strategies to enable efficient servicing while delivering exceptional outcomes for customers and merchants.

As a manager in the Operations Enablement team, you will own team strategy and deliver a portfolio of cross-functional initiatives with measurable business impact, partnering with Product, Engineering, and Compliance to ensure