Operations & Dispatch Support Specialist

Republic Services; Concord (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan with company match

PTO and paid holidays

Employee stock purchase plan (ESPP)

Job summary

Republic Services is seeking a detail-oriented administrative support professional in Conecord, NC to assist the operations team with clerical tasks and daily reporting. This role supports inventory, route data entry, and customer communications, contributing to efficient yard and route operations.

Under supervision, you will help maintain logs, respond to inquiries, and support billing and safety initiatives while collaborating with dispatch and accounting teams to ensure smooth daily workflows.

Qualifications

• Office or operations experience required.

Responsibilities

• Reviews container supply and demand reports and populates the inventory management report.
• Updates and inputs route information into computer system on a daily basis.
• Collects daily on-site container information and updates the inventory log.
• Assists Dispatchers by responding to customer and driver complaints and inquiries.
• Reports safety or customer service issues to supervisor or manager immediately.
• Maintains and processes operations information, such as vehicle maintenance, accounting and route sheets.
• Distributes, collects and reviews route sheets for billing and productivity reports.
• Assists in generating monthly productivity reports.
• Follows safety policies and participates with the team to achieve safety goals.
• Assists other departments including customer service and accounting.
• May assist with driver de-brief processes.
• Performs other job-related duties as assigned or apparent

Skills

Office or operations experience

Job description

Republic Services is seeking a detail-oriented administrative support professional in Conecord, NC to assist the operations team with clerical tasks and daily reporting. This role supports inventory, route data entry, and customer communications, contributing to efficient yard and route operations.

Under supervision, you will help maintain logs, respond to inquiries, and support billing and safety initiatives while collaborating with dispatch and accounting teams to ensure smooth daily workflows.