Operations Dispatch & Field Ops Specialist

Washington Gas; Springfield (VA); Sur place; USD 29 000 - 41 000; Plein temps

Résumé du poste

AltaGas is seeking an Operations Dispatch team member to help keep field operations organized, accurate and responsive. You will research, process and document work activities, maintain compliance records, and provide timely information to employees, external partners and customers.

You will also play a key role during emergencies by supporting dispatch activities, researching information and communicating with field personnel, emergency services, government jurisdictions and other stakeholders.

Qualifications

• High School Diploma or GED.
• 24 months of experience within the Operations area.
• Working knowledge of Microsoft Office.
• Ability to work shifts.

Responsabilités

• Receive, code, process and verify work activities.
• Create and dispatch work orders in Click when required.
• Initiate and verify work types that generate work requests.
• Initiate and update CTS conditions and WMIS work requests.
• Provide support to the Dispatch Specialist.
• Analyze leak orders originating from customers or System O&M field operations.
• Manage incoming and outgoing phone calls in a timely manner.

Connaissances

Ops experience

Shift work

Formation

High School Diploma or GED

Outils

Microsoft Office

SAP

SmallWorld

WMIS

CTS

Web Portal

Description du poste

AltaGas is seeking an Operations Dispatch team member to help keep field operations organized, accurate and responsive. You will research, process and document work activities, maintain compliance records, and provide timely information to employees, external partners and customers.

You will also play a key role during emergencies by supporting dispatch activities, researching information and communicating with field personnel, emergency services, government jurisdictions and other stakeholders.