Operations & Dispatch Coordinator

Interstate Waste Services; Plainfield (NJ); Presencial; USD 30.000 - 40.000; Jornada completa

Descripción de la vacante

Interstate Waste Services is seeking an Administrative Assistant to support the Hauling Depot operations in the day-to-day tasks. The role focuses on working with operations management, overnight dispatchers, drivers, and helpers via phone, ensuring smooth communication and accurate data entry.

The ideal candidate has strong communication and computer skills, with the ability to multi-task and manage changing priorities.

Formación

• Minimum 3 years experience as Administrative Assistant or operations support.
• Fluency in English; Spanish bilingual is a plus.
• Experience in waste management or transportation software preferred.

Responsabilidades

• Maintain comprehensive operational records including route sheets, work orders, and service documentation.
• Check-in and communicate with drivers and collection helpers around shift times daily.
• Data entry regarding driver surveys, hours, miles, fuel, etc. on route sheets/logs.
• Coordinate with dispatch on daily route assignments and changes.
• Make corrections (productivity data) within 24 hours.
• Enter productivity entry for previous day. All productivity must be entered within 48 hours of route completion.
• Receive and assist occasional customer service calls and communicate between drivers on routes.
• Collect daily tickets and DVIR's for processing; also injury/accident reports as needed.
• Contact sales and/or customer service departments in case of service issues and updates.
• Organize and distribute all paperwork from drivers or other staff.
• Utilize system functionality for all functions of operations requiring data entry and accuracy.
• Coordinate and schedule operational meetings and training sessions.
• Prepare meeting agendas and record minutes for operations meetings.
• Maintain updated contact information for all operations personnel.
• Distribute important operational updates and policy changes to team members.
• Assist in maintaining records required for regulatory compliance.
• Help prepare documentation for audits and inspections.
• Assist with incident report documentation and filing.
• Trained in house to dispatch if interested and need arises.
• Manage internal filing systems (both digital and physical) for operational documents.
• Prepare and distribute daily, weekly, and monthly operational reports.
• Compile data for regulatory compliance reporting.
• Assist in analyzing operational data to identify trends and improvement areas.

Conocimientos

Data entry

Organization

Communication

Attention to detail

Time management

Spanish bilingual

Educación

High school diploma or GED

Herramientas

Microsoft Excel

Microsoft Word

Outlook

TEAMS

Descripción del empleo

Interstate Waste Services is seeking an Administrative Assistant to support the Hauling Depot operations in the day-to-day tasks. The role focuses on working with operations management, overnight dispatchers, drivers, and helpers via phone, ensuring smooth communication and accurate data entry.

The ideal candidate has strong communication and computer skills, with the ability to multi-task and manage changing priorities.