Operations Director: Build Teams & Drive Excellence

Workstream; Manchester (CT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Sick time or paid leave

Excellent career advancement

Scholarship opportunities

Employee Assistance Program

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with matching

Free meal benefits during scheduledhrs

Closed on Sundays

Job summary

Chick-fil-A at COR Services location seeks a seasoned Director to oversee Team Members and Team Leaders, driving Operational Excellence and a positive work culture. The role demands strong leadership, clear communication, and the ability to implement scalable systems that deliver consistent results across shifts.

You will partner with Interim Managers to meet annual goals, coach and develop staff, monitor staffing levels, safety compliance, and brand standards in a fast-paced restaurant

Responsibilities

• Oversee and be responsible for a defined area of the business.
• Exhibit knowledge of operational policies and procedures.
• Demonstrate knowledge of the brand, products, and promotions.
• Works with Interim Managers to ensure appropriate daily and restaurant staffing levels.
• Must be an excellent coach, communicator, and team builder.
• Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Follow sanitation and safety procedures.
• Maintain consistent attendance and punctuality.

Job description

Chick-fil-A at COR Services location seeks a seasoned Director to oversee Team Members and Team Leaders, driving Operational Excellence and a positive work culture. The role demands strong leadership, clear communication, and the ability to implement scalable systems that deliver consistent results across shifts.

You will partner with Interim Managers to meet annual goals, coach and develop staff, monitor staffing levels, safety compliance, and brand standards in a fast-paced restaurant