Operations Data Analyst I: Drive Process Improvements

Credit One Bank; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Credit One Bank, N.A. is seeking an Operations Data Analyst I to support the growth of the organization within the Customer Service Analytics team.

You will collect, consolidate, analyze, and visualize data from diverse sources to optimize processes and enhance the card member experience. The role emphasizes strong analytical skills, attention to detail, and the ability to work independently or with others.

Qualifications

• 1–2 years of experience in research or analytics environment, including programming, data mining, analysis, and reporting.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Demonstrated knowledge of data processing and analysis tools such as Python, SQL, SAS, and Tableau
• Ability to work independently and with others.
• Demonstrate company core values of excellence, ownership, collaboration, and integrity.

Responsibilities

• Prepare operational reports by collecting, interpreting, evaluating, and summarizing information and trends to develop integrated business analyses and projections for incorporation into strategic decision-making.
• Recommend systems improvements to senior management based on analysis of current practices, outcomes, and trends. Participate in the implementation and monitoring of approved changes.
• In collaboration with direct manager and peer analysts, conduct internal stakeholder research to support strategic and business planning.
• Perform daily, weekly, and monthly reviews and analyses of current processes using department-defined operational metrics and reports.
• Understand and communicate the financial and operational impact of changes to procedures or strategies.
• Perform other duties as assigned.

Skills

Data analysis

Analytical thinking

Independent work

Communication skills

Attention to detail

Education

Bachelor’s Degree or equivalent work experience

Tools

Python

SQL

SAS

Tableau

Job description

Credit One Bank, N.A. is seeking an Operations Data Analyst I to support the growth of the organization within the Customer Service Analytics team.

You will collect, consolidate, analyze, and visualize data from diverse sources to optimize processes and enhance the card member experience. The role emphasizes strong analytical skills, attention to detail, and the ability to work independently or with others.