Operations & Customer Service Coordinator

Nabors Pools LLC; Katy (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Health insurance

Training and professional development

Career advancement opportunities

Performance bonuses

Job summary

Nabors Pools LLC in Katy, TX seeks an Administrative Assistant to support Customer Service & Operations. You will handle customer inquiries, assist with fleet and inventory tasks, manage billing support, and help coordinate office processes to maintain smooth daily operations.

The role emphasizes strong communication, organization, and a proactive approach to customer care, inventory control, and cross-team collaboration in a fast-paced environment.

Qualifications

• 1–3 years of customer service, administrative, or operations experience preferred.
• Strong communication and organizational skills.
• Comfortable using computers, phones, email, and spreadsheets.

Responsibilities

• Answer customer inquiries via phone, email, and text and document requests.
• Support fleet management, inventory, mail, and billing processes.
• Maintain accurate inventory records and office supplies.
• Coordinate relationships with realtors and new clients as needed.
• Ensure timely follow-ups and professional customer experience.

Skills

Customer service

Administrative support

Operations coordination

Tools

Spreadsheets

Service software

Job description

Nabors Pools LLC in Katy, TX seeks an Administrative Assistant to support Customer Service & Operations. You will handle customer inquiries, assist with fleet and inventory tasks, manage billing support, and help coordinate office processes to maintain smooth daily operations.

The role emphasizes strong communication, organization, and a proactive approach to customer care, inventory control, and cross-team collaboration in a fast-paced environment.