Operations & Customer Experience Manager

Golden Corral; Kitchen (WV); On-site; USD 40,000 - 55,000; Full time

Job summary

A prominent restaurant chain is seeking an Associate Manager to assist in overseeing daily operations. The candidate will manage staff, ensure customer satisfaction, and maintain financial records. Key responsibilities include addressing customer complaints, developing marketing strategies, and ensuring policy compliance. The ideal candidate should have 2+ years of management experience and strong communication skills. This role offers an opportunity to thrive in a fast-paced environment while supporting the General Manager.

Qualifications

• 2+ years of experience in a management role.
• Strong leadership and problem-solving abilities.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Responsibilities

• Assist the General Manager in managing staff.
• Ensure customer satisfaction by addressing customer complaints.
• Maintain financial records, including cash handling and budgeting.
• Assist in developing marketing strategies to increase sales.
• Ensure compliance with company policies.

Skills

Excellent communication and interpersonal skills

Strong leadership and problem-solving abilities

Ability to work in a fast-paced environment

Proficient in Microsoft Office

Job description

A prominent restaurant chain is seeking an Associate Manager to assist in overseeing daily operations. The candidate will manage staff, ensure customer satisfaction, and maintain financial records. Key responsibilities include addressing customer complaints, developing marketing strategies, and ensuring policy compliance. The ideal candidate should have 2+ years of management experience and strong communication skills. This role offers an opportunity to thrive in a fast-paced environment while supporting the General Manager.