Restaurant Operations Manager - People, Service & Growth

Potbelly - Feast Firm LLC; Virginia Beach (VA); On-site; USD 40,000 - 50,000; Full time

Job summary

A prominent fast-casual restaurant brand is looking for an experienced Assistant Manager to oversee operations, lead a team, and ensure outstanding customer service. The ideal candidate will have at least 2 years of management experience in a similar environment and possess excellent communication and leadership skills. Responsibilities include training staff, managing inventory, and ensuring food safety standards are met. This is a full-time position with opportunities for professional growth.

Qualifications

• Minimum of 2 years management experience in restaurant or retail environment.
• Ability to communicate effectively in English both verbally and in writing.
• Food Safety Certification required for all Shift Leaders and Managers.

Responsibilities

• Train and develop team to deliver quality customer service.
• Manage shop operations focusing on quality, cleanliness, and safety.
• Control P&L and manage labor, inventory, and food components.

Skills

Communication skills

Leadership

Customer service skills

Organizational skills

Problem-solving

Education

High School degree; Bachelor's preferred

Tools

Microsoft Office

Job description

A prominent fast-casual restaurant brand is looking for an experienced Assistant Manager to oversee operations, lead a team, and ensure outstanding customer service. The ideal candidate will have at least 2 years of management experience in a similar environment and possess excellent communication and leadership skills. Responsibilities include training staff, managing inventory, and ensuring food safety standards are met. This is a full-time position with opportunities for professional growth.