Store Operations & Customer Service Associate

CarMax Business Services; Fort Worth (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

CarMax Business Services is seeking a Business Operations Associate in Fort Worth, Texas. This role is vital for ensuring smooth store operations through various tasks including cash management, customer service, and processing paperwork.

The ideal candidate should possess strong organizational skills and the ability to work in a fast-paced environment. Flexible scheduling is also required. Join CarMax and be part of a team that values transparency and innovation in the car-buying process.

Qualifications

• Strong organizational and multitasking skills in a deadline-driven environment.
• Ability to read, interpret, and record data accurately for compliance and reporting.
• Effective verbal and written communication skills.

Responsibilities

• Deliver outstanding customer service by greeting customers and guiding them.
• Process and audit paperwork for retail and wholesale sales.
• Manage auction and appraisal transactions with accuracy.
• Handle cash management tasks including payments and deposits.
• Train and mentor new associates to support store operations.

Skills

Organizational skills

Customer service

Attention to detail

Multitasking

Effective communication

Tools

Microsoft Office

Job description

CarMax Business Services is seeking a Business Operations Associate in Fort Worth, Texas. This role is vital for ensuring smooth store operations through various tasks including cash management, customer service, and processing paperwork.

The ideal candidate should possess strong organizational skills and the ability to work in a fast-paced environment. Flexible scheduling is also required. Join CarMax and be part of a team that values transparency and innovation in the car-buying process.