Operations Coordinator — Hybrid & Systems Support

FWD People; New York (NY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

20 PTO days

5 sick days

16 paid holidays

Matching 401(k)

Medical, dental & vision benefits

Paid parental leave

Home office setup support

Yearly team retreats

Professional development stipend

Job summary

FWD People is seeking an Operations Coordinator to join their growing business operations team in New York. This entry-level position involves working directly with multiple teams, ensuring the smooth operation of day-to-day activities while gaining a foundational understanding of agency operations.

Responsibilities include systems administration, onboarding coordination, scheduling, and document management. The role is ideal for organized individuals with a service mindset and strong communication skills, promoting a flexible hybrid work environment.

Qualifications

• Bachelor's degree, or equivalent early-career experience is required.
• Deeply organized with strong attention to detail.
• Curious and quick to learn new tools.

Responsibilities

• Administer systems and tools for finance, HR, and operations.
• Coordinate onboarding and offboarding logistics.
• Assist with scheduling and calendar management.
• Maintain documentation and knowledge management systems.
• Support vendor coordination and event logistics.
• Manage office space and support cross-functional projects.
• Identify and propose process improvements.

Skills

Organizational skills

Attention to detail

Communication skills

Curiosity and adaptability

Education

Bachelor's degree or equivalent experience

Job description

FWD People is seeking an Operations Coordinator to join their growing business operations team in New York. This entry-level position involves working directly with multiple teams, ensuring the smooth operation of day-to-day activities while gaining a foundational understanding of agency operations.

Responsibilities include systems administration, onboarding coordination, scheduling, and document management. The role is ideal for organized individuals with a service mindset and strong communication skills, promoting a flexible hybrid work environment.