Operations Coordinator - Front Desk

State Steel Supply; Sioux City (IA); On-site; USD 28,000 - 30,000; Full time

Job summary

State Steel Supply in Sioux City, IA is seeking an Operations Coordinator to manage information flow between the Service Center floor and the Sales group.

You will handle phone inquiries, greet visitors, prepare paperwork, and coordinate material movement while maintaining inventory integrity.

The role requires a high school diploma, good communication, problem-solving, and teamwork; the environment blends office work with occasional warehouse exposure.

Qualifications

• High School diploma or GED required or equivalent.
• Strong communication and customer-service skills.
• Detail-oriented with good observation and problem-solving abilities.

Responsibilities

• Answer and follow up on phone inquiries professionally.
• Greet visitors, drivers and customers.
• Prepare paperwork for Service Center management.
• Coordinate outbound and inbound paperwork for material movement.
• Ensure inventory accuracy by reviewing floor documents.
• Maintain a clean, organized office area.
• Attend safety and department meetings as required.

Skills

Communication

Customer orientation

Problem solving

Teamwork

Detail oriented

Observational skills

Education

High School diploma or GED

Job description

• Pay or shift range: $20 USD to $22 USD

  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Position Description:
The Operations Coordinator is responsible for the effective and efficient flow of information through the Service Center office. The Operations Coordinator’s focus is on accurate and timely communication with the Service Center floor and the Sales groups.

Primary Responsibilities

• Answer and follow up on phone inquiries in a business oriented manner
• Greet visitors, drivers, and customers in a professional manner
• Research and generate necessary paperwork for Service Center management
• Create and coordinate outbound and inbound paperwork for effective material movement
• Ensure inventory accuracy by reviewing documents from the floor are completed
• Maintain a clean and well organized office area
• Attend all scheduled safety, department, and company meetings as required

Physical & Work Requirements

• Office environment with occasional warehouse or yard exposure

Required Background, Competencies & Expertise

• Understanding of State Steel policies and procedures preferred
• Detail-oriented and excellent observational skills
• Communication
• Customer orientation
• Problem solving
• Composure
• Teamwork
• Strong computer, tablet, scanner, or mobile device skills
• High School diploma or G.E.D.
• Valid driver’s license

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.