Operations Coordinator - Front Desk

State-Steel; Sioux City (IA); On-site; USD 28,000 - 30,000; Full time

Job summary

State-Steel is looking for an Operations Coordinator to ensure the smooth flow of information between the Service Center floor and Sales. You will handle inquiries, prepare paperwork, and support material movement while maintaining accuracy and inventory control.

The role emphasizes professional communication and teamwork in an office with occasional warehouse exposure. The position requires a High School diploma or GED, strong computer skills, and the ability to stay organized and

Qualifications

• High School diploma or GED required.
• Must be detail-oriented with strong observational skills.
• Excellent communication and customer-oriented approach.
• Problem solving and composure in a fast-paced environment.

Responsibilities

• Answer and follow up on phone inquiries in a business oriented manner.
• Greet visitors, drivers, and customers in a professional manner.
• Research and generate necessary paperwork for Service Center management.
• Create and coordinate outbound and inbound paperwork for effective material movement.
• Ensure inventory accuracy by reviewing documents from the floor are completed.
• Maintain a clean and well organized office area.
• Attend all scheduled safety, departmental, and company meetings as required.

Skills

Detail-oriented

Communication

Customer orientation

Problem solving

Composure

Teamwork

Strong computer skills

Education

High School diploma or GED

Tools

Computer

Scanner

Tablet

Mobile device

Job description

• Pay or shift range: $20 USD to $22 USD

  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Position Description:
The Operations Coordinator is responsible for the effective and efficient flow of information through the Service Center office. The Operations Coordinator’s focus is on accurate and timely communication with the Service Center floor and the Sales groups.

Primary Responsibilities

• Answer and follow up on phone inquiries in a business oriented manner
• Greet visitors, drivers, and customers in a professional manner
• Research and generate necessary paperwork for Service Center management
• Create and coordinate outbound and inbound paperwork for effective material movement
• Ensure inventory accuracy by reviewing documents from the floor are completed
• Maintain a clean and well organized office area
• Attend all scheduled safety, department, and company meetings as required

Physical & Work Requirements

• Office environment with occasional warehouse or yard exposure

Required Background, Competencies & Expertise

• Understanding of State Steel policies and procedures preferred
• Detail-oriented and excellent observational skills
• Communication
• Customer orientation
• Problem solving
• Composure
• Teamwork
• Strong computer, tablet, scanner, or mobile device skills
• High School diploma or G.E.D.
• Valid driver’s license

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.