Operations Coordinator for HVAC & Plumbing Dispatch

Yellowstone Local; Plano (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical benefits with plan options

Job summary

Sirius Plumbing & Air Conditioning is seeking a proactive Dispatcher in Plano, Texas, to coordinate technician schedules and support daily operations. This full-time role offers a base salary of $52,000 with a potential $18,000 annual bonus and total compensation up to $70,000.

You will back up dispatching, manage the dispatch board, and liaise with customers while supporting HVAC and plumbing teams. Motivated individuals with strong teamwork will thrive here.

Qualifications

• Recent college graduate welcome to apply
• HVAC or plumbing experience not required if attitude is right
• Strong organizational and multitasking abilities
• Excellent communication and teamwork

Responsibilities

• Coordinate technician schedules to maximize productivity and customer satisfaction
• Serve as backup dispatcher and manage daily operations
• Keep dispatch board moving and update appointments
• Coordinate parts ordering, inventory and deliveries to support technicians
• Help organize warehouse operations and logistics
• Assist technicians with material pricing and job quoting
• Answer inbound customer calls and online inquiries
• Follow up with customers on HVAC replacement options and seasonal promotions
• Maintain reporting for operational and sales activities
• Partner with leadership to identify and solve operational challenges
• Work with customer service and field teams to ensure installations
• Support HVAC and plumbing operations by ensuring technicians have what they need

Skills

Coordination

Scheduling

Customer service

Communication

Problem solving

Teamwork

Adaptability

Tech literacy

Tools

Dispatch software

CRM systems

MS Office

Job description

Sirius Plumbing & Air Conditioning is seeking a proactive Dispatcher in Plano, Texas, to coordinate technician schedules and support daily operations. This full-time role offers a base salary of $52,000 with a potential $18,000 annual bonus and total compensation up to $70,000.

You will back up dispatching, manage the dispatch board, and liaise with customers while supporting HVAC and plumbing teams. Motivated individuals with strong teamwork will thrive here.