Operations Coordinator: Cross-Functional Ops & Exec Scheduling

Ascertain; Durham (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

Ascertain is seeking an Operations Coordinator to own and streamline processes across recruiting, onboarding, offboarding, and executive support. You’ll coordinate interview schedules, manage candidate communications, and ensure smooth employment processes in a fast-moving startup environment.

You’ll also oversee internal systems, access provisioning, asset tracking, and vendor relationships, while maintaining calendars and supporting leadership with data-driven insights.

Qualifications

• 3–5+ years in business or startup operations with ownership of projects or processes.
• Proven ability to manage complex calendars across multiple stakeholders.
• Strong organizational and project management skills with attention to detail.
• Excellent written and verbal communication across all levels of the organization.
• Ability to manage multiple priorities simultaneously in a fast-paced environment.
• Experience working with spreadsheets, productivity tools, and operational systems.
• Comfort handling confidential and sensitive employee information.
• Strong spreadsheet and analytical skills; turning findings into recommendations.
• Demonstrated ability to take an ambiguous process and implement a solution.

Responsibilities

• Coordinate interview scheduling, candidate communications, resume review, references, offers, and background checks.
• Manage end-to-end employee lifecycle operations from onboarding to offboarding.
• Oversee internal systems, access provisioning, asset tracking, and vendor relationships across HR, recruiting, and IT operations.
• Own executive scheduling and calendar coordination, including travel arrangements.
• Conduct operational research and analysis, build reporting, and use data to support leadership decisions.

Skills

Cross-functional ops

Calendar management

Organizational skills

Communication

Multitasking

Spreadsheets

Confidential data handling

Data analysis

Process improvement

Job description

Ascertain is seeking an Operations Coordinator to own and streamline processes across recruiting, onboarding, offboarding, and executive support. You’ll coordinate interview schedules, manage candidate communications, and ensure smooth employment processes in a fast-moving startup environment.

You’ll also oversee internal systems, access provisioning, asset tracking, and vendor relationships, while maintaining calendars and supporting leadership with data-driven insights.