Operations Coordinator: Cross-Dept Ops & Process Improvement

360 Fire & Flood; Illinois; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Vision insurance

Paid time off

Job summary

360 Fire & Flood is seeking an Operations Coordinator to support day-to-day operations across departments, ensuring efficient processes and timely project execution. The role requires coordination of resources, schedules, and communications to maintain high levels of customer service and operational excellence.

Ideal candidates will bring 2+ years in operations/administration, proficiency with ERP/CRM or project management tools, and strong organizational skills.

Qualifications

• 2+ years in operations coordination or similar role.
• Experience with ERP/CRM or project management software.
• Experience with scheduling, procurement, inventory control, or resource planning.
• Familiarity with business reporting and KPI tracking.

Responsibilities

• Coordinate daily operational activities to ensure projects and services stay on schedule.
• Collaborate with Sales, Finance, HR, Procurement, and Operations to maintain workflow.
• Support process improvement by identifying inefficiencies and proposing solutions.
• Ensure compliance with policies, health and safety procedures, and standards.
• Schedule meetings, prepare agendas, and follow up on actions.
• Handle miscellaneous administrative duties to support business objectives.

Skills

Operations coordination

Project coordination

Administrative support

Analytical thinking

Time management

Education

High school diploma or equivalent

Tools

ERP systems

CRM software

Project management software

Job description

360 Fire & Flood is seeking an Operations Coordinator to support day-to-day operations across departments, ensuring efficient processes and timely project execution. The role requires coordination of resources, schedules, and communications to maintain high levels of customer service and operational excellence.

Ideal candidates will bring 2+ years in operations/administration, proficiency with ERP/CRM or project management tools, and strong organizational skills.