Operations Coordinator - Central Dispatch

Martz-Bus; Wilkes-Barre (Luzerne County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k with employer match up to 4.5%

Job summary

Frank Martz Coach Company is seeking an Operations Coordinator to support early-morning dispatch operations. You will help ensure drivers, routes, and charter services are prepared and dispatched accurately each day.

Schedule: Tuesday–Saturday, 3:00 AM–11:30 AM. Responsibilities include verifying driver readiness, coordinating line runs and charters, and communicating updates on delays or changes. Strong attention to detail and organizational skills are essential for success.

Qualifications

• High School Diploma or equivalent.
• Prior transportation, dispatch, or operations experience.
• Must be able to perform mathematical calculations including ratios, percentages, and averages.
• Clear written or verbal communication required.

Responsibilities

• Verify driver readiness, assignments, and trip details before departure.
• Coordinate scheduled line runs and charter dispatches.
• Communicate updates related to delays, route conditions, and service changes.
• Monitor departures and report operational issues.
• Maintain accurate documentation and daily logs.
• Assist with last-minute schedule adjustments and coverage needs.

Skills

Attention to detail

Organizational skills

Multitasking

Communication

Education

High School Diploma

Job description

Operations Coordinator - Central Dispatch

Frank Martz Coach Company is seeking a dependable and detail-oriented Operations Coordinator to support early-morning dispatch operations. This role helps ensure drivers, routes, and charter services are prepared and dispatched accurately each day.

Schedule: Tuesday - Saturday 3:00 AM - 11:30 AM

What You'll Do

• Verify driver readiness, assignments, and trip details before departure
• Coordinate scheduled line runs and charter dispatches
• Communicate updates related to delays, route conditions, and service changes
• Monitor departures and report operational issues
• Maintain accurate documentation and daily logs
• Assist with last-minute schedule adjustments and coverage needs

What We're Looking For

• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and meet deadlines
• Clear communication skills (written and verbal)
• Prior experience in transportation, dispatch, logistics, or operations preferred
• Comfortable working early morning hours in a structured environment

Our Core Values

At Martz, how we work matters. We are guided by:

• Do the Right Thing
• Focus on Service
• Positive Attitude
• Integrity
• Accountability
• Teamwork
• Innovation

We offer an excellent benefit package including health, dental, vision, life and disability insurance and a 401k saving plan with an employer match up-to 4.5%.

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Position Requirements

MINIMUM QUALIFICATIONS:

• Education
  • High School Diploma or equivalent
• Job Experience
  • Prior transportation, dispatch, or operations experience, or similar experience required
• Additional Skills
  • Must be able to perform and calculate mathematical equations to include, but not limited to, ratios, percentages, and averages
  • Must be able to communicate clearly via written or oral communication