Operations Coordinator

Bitterroot Pros; Montana; Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Profit share

Referral bonus

Paid time off

Paid training

Job summary

Bitterroot Pros is seeking an Operations Coordinator to manage remote client-care and scheduling from your home office. You'll answer calls and texts, book appointments, and keep our crews pointed in the right direction — all from your own quiet home office.

A real person reads every application and replies within 24–48 hours. This is a remote client-care and scheduling role with part-time hours during training and progression to full-time, pay eligible at $20–$22 during training and $24–$25

Qualifications

• 18 or older and authorized to work in the United States.
• Quiet home office with reliable internet and cell service.
• Valid driver’s license and reliable transportation for occasional meetings.
• Living in or near Bitterroot Valley, Montana.
• Prior office, dispatch, front-desk or scheduling experience.
• Experience handling client phone calls and texts.
• Proven success working remotely without supervision.
• Calm, organized, detail-driven and good with people.

Responsibilities

• Client conversations and booking.
• Weekly scheduling and dispatch.
• Client care and rebooking.
• Reviews and reputation management.
• Team check-ins and daily communications with crews.
• Daily log and power list maintenance.
• Supply runs and restocking within approved processes.

Skills

Client communication

Scheduling

Remote work

Organization

Tools

Calendar management

Smartphone apps

Job description

Full-time · starts part-time in training

Operations Coordinator

Be the person clients talk to and the person who builds the week. You'll answer calls and texts, book appointments, and keep our crews pointed in the right direction — all from your own quiet home office.

A real person reads every application and replies within 24–48 hours.

Where you work

Remote from your home office

Hours

Part-time 20–25 hrs/week during training, then full-time

Starting pay

Growth

Reviewed at 90 days; full-time at $24–$25 once trained

This is a remote client-care and scheduling role

You work from home, on the phone and the calendar. This is not a cleaning job and not a field job.

• No cleaning
• No field or job-site work
• No heavy lifting beyond ordinary supplies
• No nights or holidays

What you'll own

Seven responsibilities, in the order they matter day to day.

Client conversations and booking

Weekly scheduling and dispatch

You build the week: assign crews, sequence the day, and rework the calendar when a job runs long or a client moves a date.

Client care and rebooking

Reviews and reputation

You ask happy clients for reviews, respond to the ones that come in, and keep our rating climbing.

Team check-ins

You check in with crews each day by phone and text, pass along promotions and changes, and make sure everyone knows where they are going.

Daily log and power list

You keep the daily operations log and the short power list of what has to happen next, so nothing falls through.

Supply runs and restocking

You watch crew supply levels and restock during the week whenever it is needed, using approved company-card purchases. There is no fixed restock day — you fit it into your regular schedule.

Home setup

What your home office needs

You're the voice clients hear, so the space you work from matters as much as the work itself.

• A quiet, private space where clients can't hear background noise — no barking, TV or crosstalk on calls
• Reliable high-speed internet and steady cell service
• A desk and a real chair you can work a full shift from
• A computer or laptop, plus a smartphone for calls and texts

The standard

What great looks like here

• Clients get a real answer the same day, not a callback promise.
• Next week's schedule is built before the week starts.
• Every completed job gets a follow-up and a review ask.
• Crews never run out of supplies mid-day.
• Nothing lives only in your head — it lives in the log.

Work from home

Weekly pay

Profit share

Referral bonus

Paid time off

Paid training

The Avatar — what this role requires

These are not preferences. Every one is part of the person we are hiring.

• 18 or older and authorized to work in the United States
• A quiet home office with reliable high-speed internet and cell service
• Valid driver's license
• Reliable transportation for weekday supply runs and occasional in-person meetings
• Living in or near the Bitterroot Valley, Montana
• Clear background checkPassing drug screen
• Comfortable with a smartphone, apps and a computer all day
• Prior office, dispatch, front-desk or scheduling experience
• Experience handling client phone calls and texts
• Proven success working remotely without someone looking over your shoulder
• Calm, organized, detail-driven, good with people

Pay starts at $20–$22 an hour and is reviewed at 90 days. Once you fully own the core responsibilities, the full-time range is $24–$25 an hour.