Operations Coordinator

WOW Logistics; Jerome (ID); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Performance incentives

Tuition reimbursement

Health insurance

Paid holidays

Paid vacation

Job summary

WOW Logistics is seeking an Operations Coordinator for our Jerome Distribution Center in Jerome, Idaho. This clerical role supports customers, truck drivers, and warehouse staff by handling inquiries, processing orders, and resolving issues quickly and professionally.

You will oversee load scheduling, maintain clear communications with customers and drivers, enter inventory data, generate invoices and bills of lading, and assist with troubleshooting to uphold service quality and efficiency.

Qualifications

• Experience in customer service and clerical duties preferred.
• Ability to enter inventory data and generate bills of lading.
• Strong communication with customers, drivers and staff.
• Ability to troubleshoot customer issues promptly and professionally.
• Attention to detail in data entry and load coordination.

Responsibilities

• Load scheduling and movement oversight for loads entering/leaving the DC.
• Maintain clear communication with customers, drivers, dispatchers and warehouse staff.
• Data entry of inventory, generate invoices and bills of lading.
• Assist in troubleshooting customer issues while upholding quality control.

Skills

Positive attitude

Dependability

Communication skills

Attention to detail

Team coordination

Job description

Operations Coordinator# Operations CoordinatorJerome Distribution Center - Jerome, ID 83338## OverviewSalary Range$22.00 - $22.00 HourlyPosition TypeFull Time## Description**Who We Are**Joining the WOW Logistics team means becoming part of a culture that inspires employees to reach their full potential and rewards exceptional performance based on merit. These are among the values contained in the Little Orange Book, the foundation of our culture. As we enter an exciting phase of growth, new and existing employees have a tremendous opportunity to grow alongside the company as it scales.**Shift(s):**Monday – Friday 9:00am to 5:30pm**Pay:**Base rate of $22.00/hourPlus our performance incentive programs that let you take control of your earning potential!**How Your Role Fits In**As an Operations Coordinator at our Jerome Distribution Center, you play a key role in ensuring smooth, efficient operations and customer satisfaction. This clerical position is a key resource to our customers, truck drivers, and warehouse employees.The Operations Coordinator carries out all customer service activities such as responding to inquiries, processing orders, and handling complaints, in a prompt, courteous, and effective manner. Other responsibilities include answering phones and other clerical duties as directed by the Manager.**What you’ll do:*** **Load Coordination:** Oversee the scheduling and movement of all loads entering and leaving the distribution center* **Customer Communication:** Maintain clear communication with customers, truck drivers, dispatchers, and warehouse employees through email, phone, and/or in person* **Data Entry:** Accurately enter inventory data, create invoices, and generate bills of lading* **Problem Solving:** Assist in troubleshooting and resolving customer issues, while maintaining quality control**What it takes to succeed:*** **Positive Attitude & Work Ethic:** Arrive to every shift ready to work hard and contribute to the team* **Dependability:** Be a reliable team player with a focus on safety and efficiency* **Communication Skills:** Have strong verbal and written communication skills to work effectively with various stakeholders* **Attention to detail:** Ensure all data entry and load coordination tasks are handled accurately and efficiently**Our Commitment to You**At WOW Logistics, fostering a supportive work environment is an integral part of our shared pursuit of excellence. We demonstrate our commitment through an array of benefits, including incentive pay based on role, tuition reimbursement, employee recognition programs, health insurance, paid holidays, paid vacation, and more. Learn about our competitive benefits package on our website. (https://wowlogistics.com/about-us/careers/employee-benefits/)**Equal Opportunity Employer**WOW Logistics is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.INDHP