Operations Coordinator

WOW Logistics; Wisconsin Rapids (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Incentive pay

Tuition reimbursement

Employee recognition programs

Health insurance

Paid holidays

Paid vacation

Job summary

WOW Logistics in Wisconsin Rapids is seeking an Operations Coordinator for the WI Rapids Dry Distribution Center. The role focuses on load coordination, customer communication, and clerical duties to support smooth operations.

Responsibilities include data entry, invoicing, and handling inquiries from customers and drivers. This full-time position offers incentive pay, tuition reimbursement, and a benefits package as part of WOW Logistics’ commitment to employees.

Qualifications

• Ability to coordinate loads entering and leaving the distribution center.
• Strong communication with customers, drivers, dispatchers, and warehouse staff.
• Accurate data entry and documentation including invoices and bills of lading.
• Effective problem solving to resolve customer issues while ensuring quality controls.

Responsibilities

• Load Coordination: Oversee the scheduling and movement of all loads entering and leaving the distribution center
• Customer Communication: Maintain clear communication with customers, truck drivers, dispatchers, and warehouse employees
• Data Entry: Accurately enter inventory data, create invoices, and generate bills of lading
• Problem Solving: Assist in troubleshooting and resolving customer issues, while maintaining quality control

Skills

Load coordination

Customer communication

Data entry

Problem solving

Attention to detail

Tools

Microsoft Excel

Job description

Operations Coordinator# Operations CoordinatorWI Rapids Dry Distribution Center - Wisconsin Rapids, WI 54495## OverviewSalary Range$20.00 - $20.00 HourlyPosition TypeFull Time## Description**Who We Are**Joining the WOW Logistics team means becoming part of a culture that inspires employees to reach their full potential and rewards exceptional performance based on merit. These are among the values contained in the Little Orange Book, the foundation of our culture. As we enter an exciting phase of growth, new and existing employees have a tremendous opportunity to grow alongside the company as it scales.**Shift(s):**Monday – Friday 8:00am to 4:30pm**Pay:**Base rate of $20/hour. + Performance incentive programs let you take control of your earning potential!**How Your Role Fits In**As an Operations Coordinator at our WI Rapids Dry Distribution Center, you play a key role in ensuring smooth, efficient operations and customer satisfaction. This clerical position is a key resource to our customers, truck drivers, and warehouse employees.The Operations Coordinator carries out all customer service activities such as responding to inquiries, processing orders, and handling complaints, in a prompt, courteous, and effective manner. Other responsibilities include answering phones and other clerical duties as directed by the Manager.**What you’ll do:*** **Load Coordination:** Oversee the scheduling and movement of all loads entering and leaving the distribution center* **Customer Communication:** Maintain clear communication with customers, truck drivers, dispatchers, and warehouse employees through email, phone, and/or in person* **Data Entry:** Accurately enter inventory data, create invoices, and generate bills of lading* **Problem Solving:** Assist in troubleshooting and resolving customer issues, while maintaining quality control**What it takes to succeed:*** **Positive Attitude & Work Ethic:** Arrive to every shift ready to work hard and contribute to the team* **Dependability:** Be a reliable team player with a focus on safety and efficiency* **Communication Skills:** Have strong verbal and written communication skills to work effectively with various stakeholders* **Attention to detail:** Ensure all data entry and load coordination tasks are handled accurately and efficiently**Our Commitment to You**At WOW Logistics, fostering a supportive work environment is an integral part of our shared pursuit of excellence. We demonstrate our commitment through an array of benefits, including incentive pay based on role, tuition reimbursement, employee recognition programs, health insurance, paid holidays, paid vacation, and more. Learn about our competitive benefits package on our website. (https://wowlogistics.com/about-us/careers/employee-benefits/)**Equal Opportunity Employer**WOW Logistics is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.INDHP