Operations & Compliance Coordinator

PACS Group (United Kingdom); United States; On-site; USD 38,000 - 55,000; Full time

Job summary

PACS Group seeks an Operations Assistant to support daily facility operations under the Licensed Administrator, ensuring quality patient care and compliance with federal, state, and local requirements.

The role involves coordinating with nursing leadership, directing programs, monitoring budgets, and maintaining policy standards while building relationships within the community and with PACS Services.

Responsibilities

• Oversee the facility's provision of quality patient care by working closely with the facility Director of Nursing and other key clinical staff members.
• Assist in all operations functions of the facility as required by applicable law.
• Develop marketing plans for census growth and monitor census and payor mix daily.
• Plan, develop, organize, implement, evaluate, and direct the facility's programs and activities.
• Help formulate and monitor facility's financial budget and evaluate variance performance to budget.
• Oversee the facility's adoption of policies, procedures and professional standards of practice that govern the operation of the facility.
• Hold direct reports accountable as assigned by the Licensed Administrator.
• Be a role model for the facility's Mission, Vision and Values.
• Ensure all employees, residents and families are treated with love and respect.
• Involved in community groups and developing relationships with local hospital leadership and other key community leaders.
• Monitor legal and regulatory changes applicable to the facility's operations.
• Understand staffing level requirements and facilitate facility staffing to meet patient care needs.
• Monitor and direct execution of policy and procedural changes.
• Assist in resolving HR issues and risk management situations within the facility.
• Oversee capital improvements
• Develop and maintain a good reputation within the industry and community.
• Communicate frequently with the Licensed Administrator and Regional Vice President to achieve clinical, compliance and financial goals.
• Build rapport and trust with PACS Services and develop relationships with PACS Services.
• Connect facility leadership with resources to succeed in their job.
• Assist in contract negotiations with vendors and ancillary service providers.
• Keep abreast of collections and A/R progress/challenges
• Respond to state and federal healthcare surveys/inspections.
• Support clinical quality efforts by reviewing KPIs, PACS dashboards, and Compliance Team audits/reports.
• Lead facility Quality Assurance (QAPI) efforts to drive continuous improvement.
• Conduct daily meetings with staff during facility inspections to discuss survey findings and action plans.
• Lead plans of correction for cited deficiencies with timetables and monitoring methods.
• Uphold high compliance and ethical standards and promote accountability.
• Complete other duties assigned by the Licensed Administrator and Regional Vice President.

Job description

PACS Group seeks an Operations Assistant to support daily facility operations under the Licensed Administrator, ensuring quality patient care and compliance with federal, state, and local requirements.

The role involves coordinating with nursing leadership, directing programs, monitoring budgets, and maintaining policy standards while building relationships within the community and with PACS Services.