Operations & Client Services Manager

The Glass Guru of Edmond; Edmond (OK); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

Dental insurance

Job summary

The Glass Guru of Edmond is seeking an organized Office Manager to oversee customer communications, scheduling, and daily administrative tasks in our Edmond showroom. You will coordinate with staff, handle inquiries, and support Estimators and installation teams.

Experience in a glass or service environment, proficiency with Microsoft Office and QuickBooks Online is preferred. This full-time role requires a background check and reliable time management to ensure smooth operations and excellent

Qualifications

• 1-2 years’ residential glass experience (ordering, estimating, office/project management) preferred.
• HS Diploma or equivalent.
• 2 or 4-year college degree preferred.
• All candidates must pass initial background check and drug test.

Responsibilities

• Reconcile sales software and accounting software transactions.
• Handle A/R and prepare deposits for bank run.
• Schedule estimate appointments and greet customers.
• Respond to inquiries via phone and email and manage communications.
• Oversee filing of daily work orders and estimates.
• Assist estimators with follow up on pending estimates.

Skills

Customer service

Time management

Verbal/written communication

Education

HS Diploma or equivalent

2- or 4-year college degree preferred

Tools

Microsoft Excel

Microsoft Word

QuickBooks Online

Job description

The Glass Guru of Edmond is seeking an organized Office Manager to oversee customer communications, scheduling, and daily administrative tasks in our Edmond showroom. You will coordinate with staff, handle inquiries, and support Estimators and installation teams.

Experience in a glass or service environment, proficiency with Microsoft Office and QuickBooks Online is preferred. This full-time role requires a background check and reliable time management to ensure smooth operations and excellent