Operations Clerk

Swick Home Services; Hancock Township (MI); In loco; USD 29.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

401(k) with up to 5% match

Disability insurance (short/long-term)

Paid time off

Holidays

Descrizione del lavoro

UPPCO is seeking an Operations Clerk in Hancock, Michigan. You will support daily utility operations by coordinating work requests, schedules, and records, while communicating with customers, contractors, and crews by phone, radio, and computer.

Excellent organizational and computer skills are essential, including Excel and Word, with data entry accuracy. A high school diploma is required, and willingness to learn utility procedures and safety standards is expected.

Competenze

• High school diploma or equivalent required.
• Strong computer skills, including Excel, Word, typing and data entry.
• Good communication, customer service, and organizational skills.
• Ability to multitask, stay accurate, and work under pressure.

Mansioni

• Support daily utility operations by coordinating work requests, appointments, and field crew schedules.
• Communicate with customers, contractors, and crews by phone, radio, and computer.
• Process and maintain records, including work orders, permits, inspections, billing, and service requests.
• Enter and track information using spreadsheets, databases, and work management systems.
• Assist during power outages and storms by supporting crew dispatch, outage communications, and service restoration efforts.

Conoscenze

Multitasking

Communication

Organizational skills

Customer service

Formazione

High school diploma or equivalent

Electric utility operations (bonus)

Strumenti

Excel

Word

Spreadsheets

Databases

Work management systems

Descrizione del lavoro

UPPCO is hiring an Operations Clerk to join their team in Hancock, Michigan. If you're organized, comfortable with computers, enjoy helping people, and can keep things moving when the day gets busy, this could be a great fit.

What We Offer

• $25.37 per hour.
• Medical, dental, and vision insurance.
• 401(k) retirement plan with up to a 5% company match.
• Additional insurances at no cost to you: short and long-term disability, medical emergency transport, basic life, accidental death & dismemberment, and employee assistance.
• Generous paid time off and nine paid holidays.
• Full-time position typically working five 8-hour days per week, with overtime as needed.

What Your Day Looks Like

• Support daily utility operations by coordinating work requests, appointments, and field crew schedules.
• Communicate with customers, contractors, and crews by phone, radio, and computer.
• Process and maintain records, including work orders, permits, inspections, billing, and service requests.
• Enter and track information using spreadsheets, databases, and work management systems.
• Assist during power outages and storms by supporting crew dispatch, outage communications, and service restoration efforts.
• Keep things organized and moving while juggling multiple requests and changing priorities.

What We Are Looking For

• High school diploma or equivalent required; additional education in electric utility operations is a bonus, but not required.
• Strong computer skills, including Excel, Word, typing, and data entry are required.
• Good communication, customer service, and organizational skills.
• Ability to multitask, stay accurate, and work well under pressure.
• Comfortable working with numbers, records, maps, and technical information.
• Willingness to learn utility operations, procedures, and safety standards.
• Ability to work independently and collaboratively.
• Valid Michigan driver's license is required.
• Must live within 30 road miles of Hancock and maintain personal telephone service.
• Willingness to travel to other UPPCO work locations, as needed.