Operations Associate, AI-Driven Tax Tech

Sovos; Fort Snelling Unorganized Territory (MN); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

AI Tools from Day 1

Continuous Learning & Development

Health, Dental & Vision Insurance

401(k) with company match

Tuition Reimbursement

Flexible Time-Off

Job summary

Sovos in the United States is seeking an Operations Associate to help clients navigate tax compliance with confidence. You will coordinate data workflows, ensure regulatory submissions are timely, and maximize software value for customers.

This role emphasizes accuracy, attention to detail, and the ability to work independently while collaborating with teams. You will use AI-assisted workflows to improve efficiency and may undergo background and drug checks.

Qualifications

• Strong Microsoft Excel skills and familiarity with business software.
• Excellent listening and documentation of client needs.
• Clear written and verbal communication to technical and non-technical audiences.
• Detail-oriented with the ability to manage multiple priorities independently.

Responsibilities

• Coordinate data workflows within the client application.
• Ensure timely regulatory submissions and accurate data imports.
• Import, reconcile, and verify data per client requirements.
• Document client-specific requirements to maintain service quality.
• Provide training to clients on the software solution.
• Submit remittances to federal and state agencies on time.

Skills

Customer service

Communication

Attention to detail

Independent work

AI tools usage

Tools

Microsoft Excel

Job description

Sovos in the United States is seeking an Operations Associate to help clients navigate tax compliance with confidence. You will coordinate data workflows, ensure regulatory submissions are timely, and maximize software value for customers.

This role emphasizes accuracy, attention to detail, and the ability to work independently while collaborating with teams. You will use AI-assisted workflows to improve efficiency and may undergo background and drug checks.