Operations Associate (Admin)

AppleOne Employment Services; Irving (TX); On-site; USD 22,000 - 32,000; Full time

Job summary

AppleOne Employment Services in Irving, TX seeks an Associate Operations Services staff member for a temporary, onsite role. You will work Monday–Friday, 8:00 AM–5:00 PM, handling high-volume client service, data entry, and workflow management in a production environment.

Responsibilities include ensuring accuracy, resolving data gaps, and maintaining SLA compliance while rotating between teams as needed. The position requires attention to detail and a proactive, team-oriented attitude.

Qualifications

• Experience delivering high-volume client service in a fast-paced setting.
• Ability to manage workflows and meet strict deadlines with accuracy.
• Strong data entry and data verification skills.
• Excellent organizational and prioritization capabilities.

Responsibilities

• Deliver exceptional client service in a high-volume production environment.
• Manage workflows and inventory to meet deadlines.
• Prioritize tasks while minimizing disruptions and errors.
• Research and resolve missing or incomplete data for accuracy.
• Use internal tools and external data sources to analyze and process information.
• Apply data accurately into workflow systems and databases.
• Follow SLAs and company policies to ensure compliance.
• Handle high volumes of live checks and verify against reports.
• Prepare documents for secure delivery to Taxing Authorities.
• Rotate between teams and adapt to changing workflows.

Skills

Client service

Time management

Attention to detail

Data entry

Job description

Role: Associate Operations Services

Pay: $19.50 per hour

Assignment: Temporary

Location: 3001 Hackberry Rd, Irving, TX 75063

Schedule: Monday – Friday, 8:00 AM – 5:00 PM, fully onsite (must be open to holidays and weekends)

What you'll do:

• Deliver exceptional client service in a high-volume, fast-paced production environment
• Manage assigned workflows and inventory to consistently meet strict deadlines
• Prioritize tasks effectively while maintaining focus on key objectives and minimizing disruptions
• Research, collect, and resolve missing or incomplete data to ensure accuracy
• Utilize internal tools and external data sources (including public records and third-party systems) to analyze and process information
• Apply data accurately into workflow systems, forms, and databases
• Follow all company policies, client standards, and Service Level Agreements (SLAs)
• Process and handle high volumes of live checks, ensuring accurate matching with corresponding reports
• Follow detailed procedural instructions to ensure all documents and packages meet compliance standards
• Perform quality control checks in a zero-error tolerance environment
• Prepare, organize, and package documents for secure delivery to Taxing Authorities
• Rotate between teams as needed and adapt to changing workflows
• Identify and escape discrepancies or potential issues (“red flags”)
• Maintain a positive, flexible, and team-oriented attitude

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.