Operations Assistant Manager - Health Center

True Health; Sky Lake (FL); Sur place; USD 48 000 - 68 000; Plein temps

Résumé du poste

True Health in Orlando, FL is seeking an Assistant Manager (Operations) to oversee the administrative duties and workflow of the Southside Health Center.

You will supervise Patient Service Representatives, coordinate schedules, manage patient billing, and ensure a courteous, efficient front office experience. This full-time role requires collaboration with clinical and administrative leadership in a non-remote, on-site environment.

Qualifications

• Bachelor's degree or higher; 2+ years in public health/community development preferred
• High School Diploma or equivalent required
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Minimum of 2 years customer service experience preferred
• Bilingual in English, Spanish, or Creole preferred

Responsabilités

• Oversee administrative duties and center workflow to ensure efficient operations
• Supervise PSRs, lead PSRs, and office coordinators including time and attendance
• Verify daily deposits and petty cash; conduct routine audits of data entry and front office processes
• Register patients into the EMR and manage patient eligibility and sliding fee updates
• Handle patient communications, collect payments, and educate on balances
• Coordinate referrals and interagency activities; ensure proper department alignment

Connaissances

Customer service

Verbal communication

Leadership

Bilingual

Microsoft Office

Formation

Bachelor's degree

High School Diploma

Outils

EMR

Description du poste

True Health in Orlando, FL is seeking an Assistant Manager (Operations) to oversee the administrative duties and workflow of the Southside Health Center.

You will supervise Patient Service Representatives, coordinate schedules, manage patient billing, and ensure a courteous, efficient front office experience. This full-time role requires collaboration with clinical and administrative leadership in a non-remote, on-site environment.