Operations Assistant (Dallas)

Premier Trailer Leasing; Irving (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading trailer leasing company as a key team member in a dynamic environment focused on customer service and operational excellence. This on-site role involves inspecting trailers, coordinating vendor work, and managing inventory while ensuring compliance with safety regulations. Ideal candidates possess strong communication and decision-making skills, with a background in the trailer leasing industry preferred. A commitment to customer satisfaction and teamwork is essential.

Qualifications

• Preferred: BA degree or 2 years' experience in the trailer leasing industry.
• Excellent communication skills, self-motivated, organized, with a sense of urgency.

Responsibilities

• Inspect trailers for safety and compliance with regulations.
• Coordinate work performed on trailers with vendors.
• Manage and reconcile equipment inventory daily.

Skills

Interpersonal Skills

Customer Service

Decision-Making Ability

Safety Awareness

Verbal Communication Skills

Written Communication Skills

Problem Solving

Mechanical Aptitudes

Education

BA degree

Tools

Microsoft Office Suite

Job description

Are you looking for a forward-focus environment where you are continually challenged, and the atmosphere is affirming? Do you want to be part of a team where you are often out of your comfort zone, but you wake up excited to come to work each day? How about a place where people are growing because they desire change and growth is modeled and expected?

WHO WE ARE :

Premier Trailer Leasing is a 'USA Today Top Workplace' and one of the largest trailer leasing and rental companies in the nation, specializing in long-term leasing and short-term rental services for over-the-road vans, flatbeds, refrigerated equipment, and chassis with an inventory of 65,000 trailers and a growing network of locations across the United States. At Premier, you will find an environment where you are seen, heard, and valued. Join us and experience what it means to live a culture of C.A.R.E!

JOB SCOPE :

This position requires strong analytical and technical abilities, and the ability to deliver fast, yet carefully thought-out results to exceed customer expectations. You will be a champion of customer service and help Premier Trailer Leasing meet operational and organizational financial objectives. You will be accountable for performance and results by applying operating principles and controlling the work process in a fast-paced environment.

This is an on-site position at a Premier branch office in Dallas, TX, with company-paid travel to provide coverage for other Premier branch locations nationwide.

TASKS AND RESPONSIBILITIES :

• Inspect trailers to ensure safety and compliance with Federal Highway Guidelines and industry regulations.
• Coordinate all work performed on trailers with vendors, ensuring adherence to Premier's policies and procedures.
• Manage and reconcile all equipment inventory, including outbound and inbound gate activity daily.
• Assist in transporting equipment between branches, to customers, and vendors.
• Ensure all customers have proper insurance before renting a trailer.
• Assist with Accounts Receivable collections.
• Complete daily administrative paperwork and filing.
• Travel as needed to support other Premier branch locations nationwide.
• Assist in answering phones and responding to emails and customer inquiries.

KNOWLEDGE, SKILLS, AND ABILITIES :

• Interpersonal Skills: Ability to communicate sincerely and helpfully while building credibility and rapport.
• Conscientiousness: Responsible, dependable, persistent, and achievement-oriented.
• Customer Service: Ability to meet or exceed customer expectations regarding service quality and consistency.
• Decision-Making Ability / Decisiveness: Ability to make quick decisions based on available information and take appropriate action.
• Safety Awareness: Ability to follow safety regulations, check equipment, recognize hazards, and utilize safety equipment.
• Verbal Communication Skills: Ability to clearly express ideas or information verbally.
• Written Communication Skills: Ability to clearly express ideas in written documents with proper organization and grammar.
• Problem Solving / Diagnosis Skills: Ability to examine problems by collecting evidence and analyzing factual information.
• Mechanical Aptitudes: Basic knowledge of mechanical principles, operations, and functioning.

MINIMUM REQUIREMENTS :

• Preferred: BA degree or 2 years' experience in the trailer leasing industry.
• Excellent communication skills, self-motivated, organized, with a sense of urgency and personable.
• Willingness to relocate within 12-18 months to support nationwide branches, with company-paid relocation.

PHYSICAL REQUIREMENTS :

• Inspect trailers inside and out, including getting inside and underneath trailers.
• Walking up and down stairs and across yards as needed.

TECHNOLOGY SKILLS :

Proficiency in Microsoft Office Suite - Word, Excel, PowerPoint, and Outlook.