Operations Assistant

Hofstra PA; Town of Hempstead (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Generous paid time off

Paid holidays

Tuition remission for employees and +

Retirement plan with University terms

Collegial and inclusive culture

Job summary

Hofstra University in Hempstead, NY is seeking an Operations Assistant to support the administration of Title IV FSA programs. Reporting to the Senior Assistant Director of Financial Aid, the position requires strong organization, attention to detail, and the ability to manage all aspects of aid administration with compliance to Hofstra policies, the Coastal Athletic Conference, and NCAA rules.

Responsibilities include packaging and processing federal, state, and institutional aid, monitoring

Qualifications

• 0 – 1 + year(s) related experience.
• Detail-oriented individual with excellent time management and organizational skills.
• Ability to multi-task while working independently in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong interpersonal and administrative skills.
• Must exhibit good professional judgment, computer skills, and the ability to work in a team environment.
• Familiarity with computerized financial aid systems, especially Ellucian Banner (preferred).
• Valid driver’s license required.

Responsibilities

• Packages and processes federal, state and institutional aid.
• Reports and monitors student awards and eligibility using Ellucian Banner.
• Ensures timely disbursement of funds to students.
• Responds to inquiries as well as researches and resolves problems related to FAFSA transactions.
• Reviews FAFSA data transmitted to the U.S. Department of Education.
• Certifies and updates federal and private loans.
• Performs and completes projects upon request.
• Assists with outreach efforts on campus.
• Other related duties as assigned.

Tools

Ellucian Banner

Job description

Hofstra University is nationally ranked and recognized as Long Island’s largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it’s a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We welcome applications from individuals of all backgrounds and experiences and are committed to building a diverse and inclusive community.

Position Title

Position Title Operations Assistant

Position Number

Position Number 897289

Position Category

Position Category Administration

School/Division

Department

Department Student Enrollment, Engagement & Success, Office of Financial Aid

Full-Time or Part-Time

Full-Time or Part-Time Full-Time

Description

Reporting to the Senior Assistant Director of Financial Aid, this position provides operational support to the administration of certain Title IV FSA programs. Candidates must be organized and able to handle all aspects of administration and adhere to rules and regulations of Hofstra University, the Coastal Athletic Conference, and the NCAA . Additional hours, evenings and weekends, will be required in support of special projects and events.
Responsibilities include, but are not limited to:

• Packages and processes federal, state and institutional aid.
• Reports and monitors student awards and eligibility using Ellucian Banner.
• Ensures timely disbursement of funds to students.
• Responds to inquiries as well as researches and resolves problems related to FAFSA transactions.
• Reviews FAFSA data transmitted to the U.S. Department of Education.
• Certifies and updates federal and private loans.
• Performs and completes projects upon request.
• Assists with outreach efforts on campus.
• Other related duties as assigned.

Qualifications

• 0 – 1 + year(s) related experience.
• Detail-oriented individual with excellent time management and organizational skills.
• Possess strong skills in organizational management and task completion, as well as the ability to multi-task while working independently in a fast-paced environment.
• Ability to work independently, accurately, and collaboratively as appropriate.
• Exceptional written and verbal communication skills are essential.
• Strong interpersonal and administrative skills are needed.
• Must exhibit good professional judgement, computer skills, and the ability to work in a team environment.
• Familiarity with computerized financial aid systems, especially Ellucian Banner and previous college financial aid experience is preferred.
• Valid driver’s license required.

Preferred Qualifications

• Knowledge of federal financial aid preferred.

Special Instructions

Deadline

Date Posted

Date Posted 10/28/2026

EEO Statement

Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law.

Salary/Salary Range

Salary/Salary Range $50,000

Additional Information

Hofstra University provides the above salary* as a good faith estimate of the starting pay range which considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and education. In addition to the salary offered, we offer a collegial and inclusive culture, and a benefits program which includes generous paid time off, paid holidays, tuition remission for employees and eligible dependents, and a retirement plan with University contributions.

• generous paid time off
• paid holidays
• tuition remission for employees and eligible dependents
• a retirement plan with University contributions
• a collegial and inclusive culture

*Salary ranges indicated for positions covered under a Collective Bargaining Agreement are in accordance with the CBA.

Documents needed to apply

Required Documents

• Resume
• Cover Letter (Including Salary Requirement)

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).