Benefits Administrator

Hofstra University; Town of Hempstead (NY); On-site; USD 60,000 - 64,000; Full time

Job summary

Hofstra University in Hempstead, NY is seeking a Benefits Administrator to provide administrative support to the Benefits Administration team, oversee onboarding, and manage a tuition scholarship program. This onsite role serves faculty, administrators, and union personnel with a focus on timely benefits service.

You will conduct new hire orientations, handle benefits enrollments and inquiries, and collaborate with the Assistant Director to oversee COBRA and open enrollment.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• 1–2 years of related working experience, preferably in Benefits Administration.
• Strong organization skills with the ability to work independently and manage multiple priorities.
• Excellent presentation, writing, and analytical skills.
• Strong customer service skills.
• Technical proficiency in one or more HR Information Systems (Ellucian Banner preferred).
• Intermediate to advanced skill level in Microsoft Word and Excel.

Responsibilities

• Provides customer service to employees on a wide range of employee benefits related questions, including health, dental, retirement, flexible spending, life insurance, long term disability, tuition, FMLA, PFL, disability and workers compensation.
• Conducts new hire orientations and onboarding meetings, including benefits orientation.
• Manages the benefits email inbox and responds timely to inquiries and/or forwards to appropriate benefits personnel for resolution.
• Responsible for administering all aspects of the University’s tuition scholarship program.
• Oversees COBRA through third party administrator in partnership with the Assistant Director, Benefits Administration.
• Processes benefits-related enrollments, changes, and terminations in Banner and third party vendors.
• Submits for processing of insurance carrier billing/invoices.
• Processes pharmacy benefit rebates and subsidies with Accounts Receivable.
• Works with providers and third-party administrators to resolve questions, problems, and claims issues.
• Assists with planning and oversight of the annual open enrollment period.
• Maintains content on benefits website and benefits communication portal.
• Serves as a back-up for the Reception area and the Office of Student Employment.
• Performs other Benefits/HR projects as needed.

Skills

Strong organization skills

Excellent presentation skills

Analytical skills

Strong customer service skills

Written communication

Education

Bachelor’s degree

Master’s degree preferred

Tools

Ellucian Banner

Microsoft Word

Microsoft Excel

Job description

About Hofstra

Hofstra University is nationally ranked and recognized as Long Island’s largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it’s a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus! Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We welcome applications from individuals of all backgrounds and experiences and are committed to building a diverse and inclusive community.

Position Title

Benefits Administrator

Position Number

898275

Position Category

Administration

School/Division

Human Resources (division)

Department

Benefits

Full-Time or Part-Time

Full-Time

Description

The Benefits Administrator reports to the Assistant Director, Benefits Administration and provides administrative support to the Benefits Administration team. Additionally, the incumbent will provide exceptional customer service to the University’s employee population consisting of faculty, administrators, and union personnel, and will be responsible for administering all aspects of the University’s benefits onboarding process for new hires, as well as the tuition scholarship benefit program. This is an onsite position; work for this role is performed on campus.

• Provides customer service to employees on a wide range of employee benefits related questions, including but not limited to health, dental, retirement, flexible spending, life insurance, long term disability, tuition, FMLA, PFL, disability and workers compensation.
• Conducts new hire orientations and onboarding meetings, including benefits orientation.
• Manages the benefits email in-box and responds timely to inquiries and/or forwards to the appropriate benefits personnel for resolution.
• Responsible for administering all aspects of the University’s tuition scholarship program.
• In partnership with the Assistant Director, Benefits Administration, oversees COBRA through third party administrator.
• Processes benefits-related enrollments, changes, and terminations in the University’s Human Resources Information System (Banner) and third party vendors where applicable.
• Submits for processing of insurance carrier billing/invoices.
• Processes pharmacy benefit rebates and subsidies with Accounts Receivable.
• Works with providers and third-party administrators to resolve questions, problems, and claims issues, and work to ensure quality service.
• Assists with the planning and oversight of the annual open enrollment period.
• Assists with maintaining and updating content on benefits website and benefits communication portal for benefits education.
• Serves as a back-up for the Reception area and the Office of Student Employment, as needed.
• Performs other Benefits/HR projects as needed.
• Performs other related duties as assigned.

Monday to Friday, 9am to 5pm.

Qualifications

• Bachelor’s degree required. Master’s degree preferred.
• Minimum 1-2 years of related working experience, preferably in the area of Benefits Administration.
• Strong organization skills with the ability to work independently and manage multiple priorities.
• Excellent presentation, writing, and analytical skills.
• Strong customer service skills.
• Technical proficiency in one or more HR Information Systems (Ellucian Banner preferred).
• Intermediate to advanced skill level in Microsoft Word and Excel.

Deadline

Open Until Filled

Date Posted

09/23/2026

EEO Statement

Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law.

Salary/Salary Range

$60,000 - $63,500