Operations Assistant

Platinum Coastal Group; Newport (KY); On-site; USD 30,000 - 38,000; Full time

Job summary

Platinum Coastal Group in Newport, KY, is seeking an entry-level operations and customer support assistant to provide hands-on support across daily tasks and face-to-face client interactions.

In this on-site role, you will assist with routine operations, prepare materials and schedules, and help maintain organized workflows while coordinating with team members and customers in person. A personable, dependable attitude and willingness to learn are essential for success.

Qualifications

• Entry-level role requiring strong communication and reliability.
• Ability to work face-to-face with customers and coworkers.
• Willingness to learn and adapt in a fast-moving environment.

Responsibilities

• Assist with routine operational tasks.
• Support customers and coworkers in person.
• Prepare materials, schedules, or activity updates.
• Help maintain organized and efficient workflows.

Skills

customer

business operations

operations administration

Job description

Why the role exists: This entry-level position provides flexible hands-on support across daily operations, customer service, and team coordination.

This is active, relationship-oriented work. This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

• Assist with routine operational tasks
• Support customers and coworkers in person
• Prepare materials, schedules, or activity updates
• Help maintain organized and efficient workflows

Success in the role: A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills: customer,business operations,operations administration