Operations Assistant

Modern Disposal Services, Inc.; Town of Lewiston (NY); On-site; USD 38,000 - 60,000; Full time

Job summary

Modern Disposal Services, Inc. is seeking an Operations Assistant to provide administrative and organizational support to site Operations Managers and Supervisors. The role coordinates daily operations, records data, and communicates with teams to resolve issues.

You will assist with safety, service, and operational tasks, manage customer tickets, distribute information, and help with payments and project implementations. Notarization duties may be required from time to time.

Qualifications

• High School Diploma or GED required; Associate’s Degree preferred.
• Notary license preferred.
• Minimum 2 years of relevant work experience.
• Ability to interface effectively with people at all levels of the organization.
• Ability to maintain high attention to detail and organization.
• Ability to prioritize and handle multiple tasks.
• Ability to work well as a team member.
• Ability to work efficiently and maximize productivity.
• Skills in Microsoft Office.

Responsibilities

• Assists in troubleshooting and resolving safety, service, and operational issues.
• Creates, distributes, and closes-out customer tickets on a daily basis.
• Maintains and distributes department related information on a daily basis.
• Communicates with other supervisors and managers about operations and/or dispatch issues.
• Completes and maintains a variety of reports as directed by the department manager.
• Uses software tools to manage a variety of tasks, such as time and attendance, safety incidents, and contract labor.
• Assists with the processing of payments and other financial tasks as necessary.
• Assists in the implementation of operational projects as needed.
• Notarize documents as requested by Management team.
• Backup to Operations Support Specialists as necessary.
• Performs other duties as assigned.

Skills

Microsoft Office

Education

High School Diploma or GED

Associate’s Degree preferred

Notary license preferred

Job description

Position Summary

The Operations Assistant provides administrative and organizational support to a site to Operations Managers and Supervisors, coordinating all aspects of daily operations including recording and reporting data.

• Assists in troubleshooting and resolving safety, service, and operational issues.
• Creates, distributes, and closes-out customer tickets on a daily basis.
• Maintains and distributes department related information on a daily basis.
• Communicates with other supervisors and managers about operations and/or dispatch issues.
• Completes and maintains a variety of reports as directed by the department manager.
• Uses software tools to manage a variety of tasks, such as time and attendance, safety incidents, and contract labor.
• Assists with the processing of payments and other financial tasks as necessary.
• Assists in the implementation of operational projects as needed.
• Notarize documents as requested by Management team.
• Backup to Operations Support Specialists as necessary.
• Performs other duties as assigned.

Title: Operations Assistant

Reports to: Operations Manager

Direct Reports: Not Applicable

Essential Responsibilities

• Assists in troubleshooting and resolving safety, service, and operational issues.
• Creates, distributes, and closes-out customer tickets on a daily basis.
• Maintains and distributes department related information on a daily basis.
• Communicates with other supervisors and managers about operations and/or dispatch issues.
• Completes and maintains a variety of reports as directed by the department manager.
• Uses software tools to manage a variety of tasks, such as time and attendance, safety incidents, and contract labor.
• Assists with the processing of payments and other financial tasks as necessary.
• Assists in the implementation of operational projects as needed.
• Notarize documents as requested by Management team.
• Backup to Operations Support Specialists as necessary.
• Performs other duties as assigned.

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required.

Education And Experience

• High School Diploma or GED, Associate’s Degree preferred
• Notary license preferred
• Minimum 2 years of relevant work experience
• Ability to interface effectively with people at all levels of the organization.
• Ability to maintain high attention to detail and organization.
• Ability to prioritize and handle multiple tasks.
• Ability to work well as a team member
• Ability to work efficiently and maximize productivity.
• Skills in Microsoft Office

Modern Corporation is an Equal Opportunity Employer and is committed to providing all applicants and employees the right to equal employment opportunities with regards to all aspects of the employment relationship. The Company will not engage in discriminatory practices against any applicant for employment or employee of the Company because of race, color, religion, marital status, familial status, military or veteran status, disability (including pregnancy-related conditions), creed, sex, sexual orientation, gender, gender identity or expression, transgender status, age, national origin, ancestry, domestic violence victim status, genetic predisposition or carrier status, genetic information, known relationship or association with any member of a protected class, or any other legally protected class or status.