Operations Architect — Revenue Systems & Growth

Marketwake; Atlanta (GA); Vor Ort; USD 110.000 - 150.000; Vollzeit

Zusammenfassung

Marketwake is seeking a Senior Manager of Operations to build scalable processes across Sales, Delivery, and Finance. You will own the operational playbook, lead system integrations, and drive efficiency through dashboards and standardized workflows.

You’ll report to the CEO and partner with department leads to translate strategy into actionable ops. The role demands a systems thinker with hands-on HubSpot, Asana, and financial tooling experience.

Qualifikationen

• 5–8 years of experience in operations, revenue operations, or business operations.
• Proven track record building operational infrastructure from scratch.
• Strong systems thinker with hands-on experience in HubSpot, Asana, and financial tools.
• Comfortable with data; able to build dashboards, interpret a P&L, and spot a trend.
• High ownership mentality; identify problems and fix them proactively.
• Strong communicator who can work laterally across Sales, Delivery, and Finance without formal authority.
• Experience mentoring others and building a team is a plus.

Aufgaben

• Audit existing tools and workflows to identify redundancy, gaps, and manual work that should be automated.
• Build and document the operational playbook—SOPs, handoff protocols, escalation paths.
• Lead systems integration across HubSpot, Asana, and financial tools to reduce tribal knowledge and improve handoffs.
• Own the full revenue workflow—from contract to kickoff to invoice—and reduce friction between Sales, Delivery, and Finance.
• Build and maintain dashboards for leadership to monitor revenue, pipeline, and utilization.
• Partner with Sales and Delivery to standardize scoping frameworks, pricing tiers, and proposal logic.
• Partner with Finance to build forecasting models, track actuals vs projections, and flag risk early.
• Document team operating cadences, escalation paths, and communication norms.
• Build team-level playbooks so new hires ramp faster and institutional knowledge is captured.
• Spot where teams are spinning—unclear ownership, duplicated effort, missing handoffs—and fix root causes.
• Translate strategy into operational workflows for department leads to hand to their teams for execution.
• Build accountability structures for cross-functional work—ownership, deadlines, and tracking.

Kenntnisse

Systems thinking

Cross-functional collaboration

Data interpretation

Ownership mindset

Communication

Mentoring

Problem solving

Tools

HubSpot

Asana

Financial tools

Tableau/Excel

Jobbeschreibung

Marketwake is seeking a Senior Manager of Operations to build scalable processes across Sales, Delivery, and Finance. You will own the operational playbook, lead system integrations, and drive efficiency through dashboards and standardized workflows.

You’ll report to the CEO and partner with department leads to translate strategy into actionable ops. The role demands a systems thinker with hands-on HubSpot, Asana, and financial tooling experience.