Operations and Communications Manager

A Haven; Exton (PA); Hybrid; USD 34,000 - 49,000; Part time

Benefits offered by this job

Flexible schedule

Paid time off

Job summary

A Haven, a nonprofit organization in Exton, PA, seeks a part-time Operations & Communications Manager (15 hours/week) to support the Executive Director and leadership team. The role blends daily operations, donor communications, and content creation to keep the mission visible in the community.

The ideal candidate has strong organizational and writing skills, Canva proficiency, and experience with donor databases. Hybrid on-site and remote work options are available in Exton.

Qualifications

• Strong organizational and communication skills.
• Experience in operations, HR logistics, donor database administration, or nonprofit administration preferred.
• Experience creating content and graphics (Canva proficiency required).
• Strong writing and storytelling abilities.
• Comfort with donor database entry and basic reporting.
• Ability to manage multiple priorities in a fast-paced nonprofit environment.
• Proficiency with Microsoft Office.

Responsibilities

• Coordinate daily operations and maintain organizational systems.
• Manage and update the Yearly Snapshot Calendar.
• Support employee onboarding logistics and compliance documentation.
• Generate tax receipts for donors, and prepare donor thank-you notes.
• Maintain donor records and assist with donor care communications.
• Create and schedule social media content, newsletters, and basic website updates.
• Design graphics and materials using Canva.
• Support event logistics and donor tours.
• Assist with community outreach and fundraising campaign communications.

Skills

Organizational skills

Communication skills

Content creation

Writing & storytelling

Donor database familiarity

Multitasking

Tools

Canva

Microsoft Office

Job description

Benefits:

• Flexible schedule
• Paid time off

Operations & Communications Manager (Part-Time, 15 Hours/Week)

Location: Exton, PA

A Haven is a 501(c)(3) nonprofit organization providing grief support services to children and families in Chester County and the surrounding area. We are seeking an organized, creative, and dependable part-time Operations & Communications Manager to help keep our organization running smoothly and keep our mission visible in the community.

This role supports the Executive Director and leadership team by managing daily operations, donor care administration, and creating mission-aligned communications. The ideal candidate is organized, creative, and comfortable balancing multiple priorities as a member of a small, collaborative team.

Key Responsibilities

• Coordinate daily operations and maintain organizational systems
• Manage and update the Yearly Snapshot Calendar
• Support employee onboarding logistics and compliance documentation
• Generate tax receipts for donors, and prepare donor thank-you notes
• Maintain donor records and assist with donor care communications
• Create and schedule social media content, newsletters, and basic website updates
• Design graphics and materials using Canva
• Support event logistics and donor tours
• Assist with community outreach and fundraising campaign communications

Qualifications

• Strong organizational and communication skills
• Experience in operations, HR logistics, donor database administration, or nonprofit administration preferred
• Experience creating content and graphics (Canva proficiency required)
• Strong writing and storytelling abilities
• Comfort with donor database entry and basic reporting
• Ability to manage multiple priorities in a fast-paced nonprofit environment
• Proficiency with Microsoft Office

Schedule & Compensation

• Part-time, 15 hours/week
• $30/hour, based on experience
• Hybrid flexibility (on-site in Exton with some remote work possible)

Flexible work from home options available.