Operations & Analytics Coordinator

Astound; Texas; On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

401k retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid time off

Floating holiday

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discount program

Job summary

Astound is seeking a Business Operations Analyst to support the National Sales team with billing, project and vendor management. You will develop workflow continuity with boundary partners to improve communication and reduce duplication.

You will collect and analyze operational data, generate reports, and drive process improvements across departments. Strong data analytics, Excel/Tableau skills, and effective communication are essential.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum of 2 years of experience in business analysis, process mapping, and business operation design.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication, with the ability to collaborate across departments.
• Proficiency in Excel, PowerPoint,Smartsheets, Tableau; data analytics experience.

Responsibilities

• Collecting, and analyzing operational data to identify trends, generate reports, and inform decision-making.
• Analyzing and optimizing existing business processes, identifying areas for improvement, and implementing new procedures to enhance efficiency.
• Facilitating communication between different departments, resolving operational issues, and coordinating with stakeholders at all levels.
• Coordinate with outside sources to ensure data reflects performance and recommend improvements for metrics collection systems.
• Provide business analysis support and assist with business requirements documentation for system and operational changes.

Job description

Astound is seeking a Business Operations Analyst to support the National Sales team with billing, project and vendor management. You will develop workflow continuity with boundary partners to improve communication and reduce duplication.

You will collect and analyze operational data, generate reports, and drive process improvements across departments. Strong data analytics, Excel/Tableau skills, and effective communication are essential.