Operations & Analytics Coordinator

Penske; Jessup (Lackawanna County); On-site; USD 55,988,000 - 69,858,000; Full time

Job summary

Penske Truck Leasing Co., L.P. in Jessup, MD is seeking an Operations Coordinator to complete administrative processes that support efficiency, customer satisfaction and profitability.

You will provide superior customer service to internal and external customers and support the Branch Financial Manager with guidance and information that contributes to branch performance. This role requires MS Office skills and 2+ years in financial administrative work.

Qualifications

• High school diploma or equivalent required; degree preferred.
• 2+ years experience in customer service financial administrative role.
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint.
• Willingness to travel as necessary, work the required schedule, and work at the specific location.
• Regular, predictable, full attendance is an essential function of the job.

Responsibilities

• Oversee AR and maintain local collection contacts to support centralized function.
• Monitor weekly/monthly lease billing and service to support profitability.
• Establish and control processes to support customer service and branch profitability.
• Complete fleet service tasks: licensing, permitting, vehicle in/out, citations.
• Maintain personnel files, payroll, and onboarding paperwork for new hires.
• Support Branch Financial Manager and District Financial Manager with tasks.

Skills

Microsoft Office

Interpersonal skills

Communication skills

Agile mindset

Team collaboration

Education

High school diploma

Tools

Qlikview

AS400

Job description

Penske Truck Leasing Co., L.P. in Jessup, MD is seeking an Operations Coordinator to complete administrative processes that support efficiency, customer satisfaction and profitability.

You will provide superior customer service to internal and external customers and support the Branch Financial Manager with guidance and information that contributes to branch performance. This role requires MS Office skills and 2+ years in financial administrative work.