Branch Operations & Finance Coordinator

Penske Truck Leasing; El Paso (TX); On-site; USD 25,000 - 32,000; Full time

Job summary

Penske Truck Leasing is seeking an Operations Coordinator to handle administrative processes across the branch(es), enhancing operational efficiency, customer satisfaction, and profitability. You will support the branch financial manager with guidance and information to boost performance.

The role emphasizes superior customer service, collaboration with internal and external stakeholders, and the ability to manage multiple processes including billing, licensing, and fleet-related tasks at the El

Qualifications

• High school diploma or equivalent required; degree preferred.
• Interpersonal and relationship-building skills with the ability to collaborate with branch team members.
• Competent written and verbal communication skills.
• 2+ years of customer service and financial administrative experience required.
• Agile and quick learner, enjoys collaborative projects and continuous education.
• Advanced computer skills including Word, Excel, Outlook and PowerPoint.
• Regular, predictable, full attendance is an essential function.
• Willingness to travel as necessary; ability to work the specified schedule and location; background check and drug screening required.

Responsibilities

• Oversee accounts receivable processes and maintain local collection contacts to support centralized function.
• Monitor weekly and monthly lease, contract maintenance, and billing; resolve issues to support customer service and branch profitability.
• Complete Fleet Service activities such as licensing, permitting, in/out service vehicles, and citations; coordinate outside services.
• Track and coordinate asset outside services and vendor support not related to maintenance.
• Perform process analyses and reviews of billing, reports, credits, and accounts receivable; propose solutions to profitability risks.

Skills

Interpersonal skills

Customer service

Communication

Analytical thinking

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Penske Truck Leasing is seeking an Operations Coordinator to handle administrative processes across the branch(es), enhancing operational efficiency, customer satisfaction, and profitability. You will support the branch financial manager with guidance and information to boost performance.

The role emphasizes superior customer service, collaboration with internal and external stakeholders, and the ability to manage multiple processes including billing, licensing, and fleet-related tasks at the El