Operations & Analytics Coordinator

Penske; Cranston (RI); On-site; USD 42,000 - 56,000; Full time

Job summary

Penske is seeking an Operations Coordinator at the Cranston, RI facility. The role drives administrative processes to enhance efficiency, profitability and customer service for the branch.

You will support the branch financial manager and coordinate with Fleet and Process Analytics teams to ensure smooth operations and strong communication with internal and external customers. Responsibilities include overseeing accounts receivable, licensing, billing, and process improvements, while maintaining

Qualifications

• High school diploma or equivalent required; degree preferred.
• 2 years+ experience in customer service or financial administrative roles.
• Strong written and verbal communication skills.
• Advanced computer skills: Word, Excel, Outlook, PowerPoint.

Responsibilities

• Financial Operations: oversee accounts receivable and related processes to support profitability.
• Fleet Operations: manage licensing, permitting, vehicle in/out service and related vendor activities.
• Process Analytics: perform analyses using reports and systems to drive improvements.
• Other Responsibilities: maintain personnel files, payroll, and support branch leadership.

Skills

Interpersonal skills

Communication skills

Customer service experience

Analytical thinking

Team collaboration

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Penske is seeking an Operations Coordinator at the Cranston, RI facility. The role drives administrative processes to enhance efficiency, profitability and customer service for the branch.

You will support the branch financial manager and coordinate with Fleet and Process Analytics teams to ensure smooth operations and strong communication with internal and external customers. Responsibilities include overseeing accounts receivable, licensing, billing, and process improvements, while maintaining