Operations Analyst: Build Scalable Workflows & Insights

Cover Whale; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Uniting Holding is seeking an Operations Analyst in New York to create scalable workflows that enhance client experiences as the company grows. The role focuses on accountability for metrics and SLAs, promoting data-driven improvements within the operations stack.

Ideal candidates will have 2-4 years of experience in operations within the insurance industry and excel in fast-paced environments. A strong commitment to operational excellence and problem-solving is essential for success in this role.

Qualifications

• 2-4 years in operational, analytical, or professional services role within the insurance industry.
• Experience in fast-paced and high-growth environments.
• Strong analytical capabilities with data-focused mindset.

Responsibilities

• Create scalable workflows to support operations.
• Monitor key metrics and report on SLAs.
• Drive tech-enabled automation and build training materials.

Skills

Operational excellence

Data analysis

Communication

Problem-solving

Job description

Uniting Holding is seeking an Operations Analyst in New York to create scalable workflows that enhance client experiences as the company grows. The role focuses on accountability for metrics and SLAs, promoting data-driven improvements within the operations stack.

Ideal candidates will have 2-4 years of experience in operations within the insurance industry and excel in fast-paced environments. A strong commitment to operational excellence and problem-solving is essential for success in this role.