Operations & Analytics Associate - Hybrid, Lehi

EDMO; Lehi (UT); Hybrid; USD 60,000 - 85,000; Full time

Job summary

EDMO is seeking a Business Operations Associate in Lehi, UT for a full-time, hybrid position. You will support daily operations, track key metrics, maintain process docs, and coordinate cross-functional workflows across product, finance, and client success teams.

You will optimize processes, prepare reports and dashboards, assist in budget tracking, and help with resource planning to drive leadership decisions and improve service quality.

Qualifications

• Strong business operations skills, including process optimization, workflow coordination, and basic project management.
• Excellent interpersonal skills and communication abilities to collaborate effectively with cross-functional teams and external partners.
• Analytical skills to interpret data, build reports, and provide insights that inform operational and strategic decisions.
• Foundational finance skills, such as budget tracking, cost analysis, and revenue or expense monitoring.
• Comfort with technology and SaaS tools; experience with CRM, project management, or data visualization platforms is beneficial.
• Detail-oriented, organized, and able to manage multiple tasks and deadlines in a fast-paced environment.
• Bachelor’s degree in business, finance, operations management, or a related field, or equivalent practical experience.
• Prior experience in operations, business analysis, or a similar role in a technology or education-focused organization is a plus.

Responsibilities

• Track key business metrics and maintain internal process documentation.
• Coordinate cross-functional workflows between product, finance and client success teams.
• Prepare reports and dashboards and assist in budget tracking and resource planning.
• Identify process gaps and recommend improvements to enhance efficiency and service quality.
• Support implementation projects for new clients and ensure smooth handoffs between teams.
• Contribute to continuous improvement initiatives across the organization.

Skills

Process optimization

Workflow coordination

Project management

Cross-functional collaboration

Data interpretation

Report building

Communication skills

CRM tools

Analytical mindset

Time management

Education

Bachelor's degree in business, finance, operations management, or related field

Equivalent practical experience

Tools

CRM software

Project management tools

Data visualization tools

Budget tracking tools

Job description

EDMO is seeking a Business Operations Associate in Lehi, UT for a full-time, hybrid position. You will support daily operations, track key metrics, maintain process docs, and coordinate cross-functional workflows across product, finance, and client success teams.

You will optimize processes, prepare reports and dashboards, assist in budget tracking, and help with resource planning to drive leadership decisions and improve service quality.