Sales & Operations Analyst — Hybrid, Data-Driven Impact

WesTech Engineering; Salt Lake City (UT); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Hybrid schedules with remote-work

401(k) match up to 6%

Health and wellness benefits

Paid time off and holidays

Tuition reimbursement

Life and disability insurance

Job summary

WesTech Engineering in Salt Lake City is seeking a Sales and Operations Business Analyst to support Digital initiatives, with hands‑on discovery, analysis, process documentation, and requirements development. You will translate needs into practical, testable solutions aligned with architecture, data, security, and support standards.

You will collaborate with business leaders and SMEs to uncover opportunities, develop dashboards, and enable adoption through testing, rollout support, and

Qualifications

• Bachelor’s degree in business, information systems, analytics, finance, engineering, or a related field, or equivalent relevant experience.
• Three to seven years of experience in business analysis, systems analysis, process improvement, analytics, digital delivery, or a related role.
• Experience gathering requirements, mapping processes, analyzing data, documenting decisions, and supporting implementation with business users.
• Advanced Excel skills and experience with business intelligence, workflow, CRM, ERP, or comparable business platforms.
• Ability to work effectively with business leaders and subject‑matter experts while keeping business ownership and support responsibilities clear.
• Strong analytical thinking, facilitation, organization, judgment, and follow‑through.
• Strong written and verbal communication skills, including the ability to explain business and technical topics to varied audiences.
• Ability to manage multiple priorities and deliver assigned work within established governance and support standards.
• Ability to complete limited travel based on business needs.

Responsibilities

• Business partnership: Serve as a day-to-day Digital resource for assigned Sales and Operations initiatives, learning the objectives, current processes, pain points, stakeholders, constraints, and expected outcomes.
• Initiative support: Help sponsors define scope, requirements, deliverables, decisions, dependencies, risks, and measurable results while keeping Digital leadership informed of priorities and capacity constraints.
• Discovery and process analysis: Facilitate interviews and working sessions; document current-and future-state processes, roles, handoffs, controls, exceptions, and information needs.
• Requirements: Translate business needs into functional requirements, user stories, acceptance criteria, reporting needs, process changes, and implementation tasks; validate them with the accountable business owner.
• Analytics and reporting: Create analysis, reports, dashboards, KPI visibility, and decision support within approved Digital and data standards.
• Data quality: Investigate reporting discrepancies, define business rules and source data with subject‑matter experts, and coordinate corrections with process, system, and data owners.
• Solution delivery: Evaluate and support approved process, reporting, automation, AI, low‑code, and application solutions in partnership with the appropriate Digital specialists.
• Testing and implementation: Develop test scenarios, coordinate user acceptance testing, document results, support training and rollout, and help resolve implementation issues.
• Adoption and outcomes: Monitor utilization, gather feedback, measure results, and support post‑implementation reviews and continuous improvement.
• Governance: Escalate risks, trade‑offs, scope concerns, and cross‑functional dependencies while respecting established architecture, cybersecurity, data, and change‑control standards.

Skills

Advanced Excel

Business intelligence

CRM experience

ERP experience

Stakeholder communication

Analytical thinking

Project management

Travel availability

Education

Bachelor’s degree or equivalent

Tools

Power BI

Dynamics CRM

Power Platform

Microsoft Dynamics

Job description

WesTech Engineering in Salt Lake City is seeking a Sales and Operations Business Analyst to support Digital initiatives, with hands‑on discovery, analysis, process documentation, and requirements development. You will translate needs into practical, testable solutions aligned with architecture, data, security, and support standards.

You will collaborate with business leaders and SMEs to uncover opportunities, develop dashboards, and enable adoption through testing, rollout support, and